Gopal Singh

Karoli, Kotputli, Jaipur, Raj,303110 • GOPAL SINGH -,- •-• Senior Full Stack .NET Developer linkedin.com/in/gopalkaroli • SKILLs…………………………………………………………………………………………………………………… Programming Languages: C#, VB.Net Frameworks: .NET Core, MVC, EF, EF Core Database: MS SQL Server, PostgreSQL ,MongoDB Scripting Language: JavaScript, jQuery, Ajax, React Version Control: TFS, Git Cloud Platform: Azure EXPERIENCE…………………………………………………………………………………………………………… iBridge Techsoft Pvt Ltd, Noida Senior Full Stack .NET Developer, September 2022 – Ongoing      Developed databases, programs, and processes for integration and implementation across the enterprise, with a strong focus on .NET Core technologies. As a Senior .Net full stack developer, designed and delivered a complete web based (Web API, .Net Core, jQuery, Bootstrap, Reacts, SQL Server) Having good experience in Object Oriented Programming (OOP’s), Caching, Authentication, Windows Services and Web Custom Controls. GCP Backup Automation - As part of a team project, I played a key role in developing and implementing a Google Cloud Platform (GCP) backup automation system utilizing the Vault app. Worked on multiple console projects for automating reporting and data import. Value Leaf, UK Module Lead (Tech Mahindra Contract), April 2019 – August 2022     Designed, built, tested, and deployed scalable, highly available, and modular software applications using .NET Core. Built with technology MVC4, E.F., WEB API (REST), jQuery and Bootstrap Worked on e-Service tool enables users to submit and track requests online, providing an audit trail until resolution. It's used for various requests, including tariff/package updates and data management. Automation Hub handles requests for new connections, porting numbers, and SIM swaps. Partners can submit multiple connection requests within a single ticket. VB.Net, C#, SQL SERVER, Entity Framework, Bootstrap, Console App, Excel VBScript, Webservice, jQuery Contact Sales and Marketing, UK Senior .Net Developer, April 2014 – March 2019      Built dynamic web applications using Entity framework, Web Services and 3-tier architecture. Experience in ADO.NET components such as Data Connection, Data Command, Data Readers, Datasets and Data Adapter Developed an email marketing application that sends promotional emails to all customers based on a selected template. The application allows administrators to customize customer filters and email templates. Developed an application that uses sales data from an Excel spreadsheet to generate deals for customers based on various criteria Utilized ASP.NET, VB.NET, MS SQL SERVER, jQuery and AJAX EDUCATION……………………………………………………………………………………………………………… MASTER OF COMPUTER APPLICATIONS (M.C.A) Rajasthan Technical University, Kota 2011 BACHELOR OF SCIENCE (MATHS) Rajasthan University Jaipur, June 2008 PROJECTS……………………………………………………………………………………………………………… Call Reason Call Reason is a comprehensive application developed to enhance the management of agent-client interactions. The platform ensures transparency, efficiency, and advanced performance tracking.  Streamlined monitoring of agents' call activities.  Robust analytics for improved decision-making and customer service.  Intuitive interface for seamless operations and enhanced productivity. Technologies Used: C#, Reacts, Entity Framework Core, .Net Core, .Net Core Minimal API, Postman, Jira, Confluence GCP Backup Automation Vault App Collaborated on the design and development of a Google Cloud Platform (GCP) backup automation system leveraging the Vault app. This project aimed to ensure the security and availability of critical files and databases for the eService application, migrated to GCP. Key Contributions:  Developed automation workflows for seamless backups.  Ensured data integrity and high availability of critical assets.  Enhanced operational efficiency by implementing GCP best practices. Technologies Used: C#, Entity Framework Core, SQL Server, Jira, Confluence Commerce (Hardware Ordering) Commerce is an application designed to manage hardware and accessories ordering. It integrates seamlessly with O2’s main ordering system (MDS) via SOA services and provides comprehensive reporting and tracking features. Key Features:  Order management: Hardware, accessories, credits, returns, and invoices.  Integration with O2 systems for data synchronization via shared SFTP and SOA services.  Detailed reporting capabilities, including order notifications, history, and SIM/IMEI details. Technologies Used: VB.NET, C#, ASP.NET, Bootstrap, JavaScript, Entity Framework, SQL Server, TFS eService eService is a robust tool enabling users to raise and track service requests while providing a complete audit trail until resolution. It caters to diverse request types, ensuring efficient issue management and resolution. Key Features:  Ticket management for network, enrolment, and various operational issues (e.g., data, SMS, MMS, roaming).  Phase-based ticket tracking with notifications for progress updates.  Supports resolution tracking for Apple enrolment, network issues, and device-related faults. Technologies Used: VB.NET, ASP.NET, Bootstrap, JavaScript, Entity Framework, SQL Server, TFS Network & Enrolment Faults This application enables users to check network status and raise cases for network faults or device enrolment issues. It provides a phasebased ticket management system with notifications for progress updates, ensuring efficient issue resolution. Key Features:  Phase Tracking: Admins and users can track the status of tickets across various phases. Each phase is managed by a designated owner, who takes appropriate action on pending tickets.  Issue Management: Supports raising tickets for: Data Issues, International Roaming, MMS Issues, Non-location-specific Network Issues, SMS and Voicemail Issues  Notifications: Automated alerts notify users when a ticket moves to a new phase, managed by phase alert configurations.  Apple Enrolment Support: Handles Apple enrolment issues by requiring the DISE Order number, Order date, and IMEI details. Technologies Used: VB.NET, ASP.NET, Bootstrap, JavaScript, Entity Framework, SQL Server, TFS Partner Customer/CSI This application facilitates customer data management for CSI (Customer Satisfaction Index) surveying. It enables partners to submit, manage, and report customer contact data effectively. Key Features:  Manage quarters and upload/download customer files for direct and distributor partners  Generate and view customer summaries and reports. Technologies Used: VB.NET, ASP.NET, Bootstrap, SQL Server