Goodness Udochukwu Nwadiatu

GOODNESS UDOCHUKWU NWADIATU -|-| Imo State, Nigeria                        https://www.linkedin.com SUMMARY: Highly organized, accurate and detailed-oriented Data Entry Clerk with 3 years of experience providing exceptional support to businesses, individuals for collection, organizing, managing large amounts of data. My greatest achievement is leading a data accuracy initiative that significantly reduced record errors by 30%. Skilled in Excel, Google Sheet, Data Scraping. EXPERIENCE: Medical Data Entry Clerk Eastern Summit Specialist Clinics Jan 2019 - Till Date Entered medical records and patient information into database with accuracy rate of 99.8% Processed an average of 30 patient records per day, exceeding the department productivity target by 15%. Verified and corrected discrepancies in patient data, improving data accuracy by 25% within 60 days. Processed insurance patient medical reports and claims averaging 20 records per month. Personal Assistant RosyThrifts Fashion House Aug 2023- Sept 2024 Managed 2 phone lines, Whatsapp messages, resolving customer questions and complaints in under 5 minutes. Reduced customer displeasure to 50% and increased customer satisfaction by 98%. Acted as the face of the company to customers, providing exceptional service and exceeding customer satisfaction targets by 20% Conduct hiring processes of new staff with excellent results. Trained 2 new associates in company practices, basic operating and cashiering procedures. Import, market and increased customer rate to 60%. Data Entry Specialist(Freelancing) Ned Solution Company Aug 2023 - November 2023 Conducted web research to gather data for client projects. Extracted relevant data according to clients request, maintained accurate record of 99.9% and good typing speed at 40 WPM.. Entered data into database and Google Sheets with 0% error and high accuracy Verify data quality and consistency. . EDUCATION: University of Nigeria, Nsukka Bs.c in Education and Biology Sept 2011 - March 2015 Instructor Home Inc, USA Data Entry and Tech Support 1st July, 2023 DG Empowerment Hub, Abuja Virtual Assistant 23rd August, 2024 SKILLS: Microsoft Excel, Google Sheet, Data Scraping, Online Research, Organized, Multi- tasking, HubSpot. INTERESTS: Reading up on new data management technologies. Participating in speed typing exercise