Goodness Taiwo

I am a detail-oriented and reliable Executive Operations and Customer Support professional with over two years of hands-on experience supporting founders, executives, and growing teams in client-facing roles. I specialize in helping busy professionals stay organized, communicate clearly with clients, and run their daily operations smoothly—so they can focus on high-level decisions and growth.

In my previous roles, I have provided end-to-end administrative and operational support, including calendar and inbox management, meeting coordination, task tracking, document organization, and data entry. I understand how overwhelming daily operations can be, especially for executives juggling multiple responsibilities, and I take pride in being the dependable support system that keeps everything on track.

Beyond administrative tasks, I have strong experience in customer and client support. I handle client communication with professionalism, empathy, and clarity—whether responding to inquiries, following up on requests, or ensuring concerns are resolved promptly. I believe clear communication is key to building trust, and I make sure every interaction reflects positively on the business I represent.

I am also skilled in conducting online research, preparing reports, maintaining records, and organizing information in a way that is easy to access and actionable. I work comfortably with remote tools such as Google Workspace, project management platforms, and communication tools, and I adapt quickly to new systems and workflows. Working remotely has strengthened my ability to manage time effectively, meet deadlines consistently, and stay accountable without constant supervision.