Goodness Ogunlade

I’m a results-driven Customer Support Specialist and Virtual Assistant with 2+ years of remote experience helping startups and growing businesses deliver fast, human-centered customer experiences. At Getsub Telecommunications, I’ve streamlined live chat operations, reduced complaint resolution time, and built systems that keep teams organized and customers happy.

I specialize in live chat, email support, admin tasks, and documentation—using tools like Tawk.to, Google Workspace, and Trello. I’m fast, reliable, and deeply focused on solving problems before they escalate.

Currently upskilling with the Google IT Support Certificate, I’m preparing to support users not just with answers—but real technical solutions. If you need a proactive, tech-savvy support partner who can manage customers and operations without micromanagement, I’m ready to help you grow.

Let’s work together to create calm, organized, and efficient support systems—your customers will thank you.