Gonzalo Jr Pascual
Virtual Assistant
Phone:
-
Address:
Block 10 Lot 11, Villa Susana Subdivision, Barangay Malitlit, Santa Rosa Laguna,
Calabarzon Philippines 4026
Email:
-
Committed to offering superior administrative and clerical support, while serving as a dedicated assistant to office staff. Techsavvy professional with the flexibility to work in both fast and slow-paced environments. Proven efficiency with an ability to
quickly learn and navigate any computer software program, or office filing system.
EXPERIENCE
Intelligent LLC
June 2022 - September 2024
Web Researcher
Collected and recorded data pertinent to project goals and productivity.
Utilized fast and accurate data entry skills.
Performed a variety of office duties from ordering supplies to heavy data entry and processing of applications.
RemoteStaff
March 2019 - January 2022
Project Administrator
Worked to ensure successful project execution according to established objectives, timelines, and costs.
Served as an assistant to all administrative personnel and acted as the first point of contact for visitors and customers.
Remained flexible, adaptable, and punctual.
EXL Services Inc.
August 2015 - October 2018
Customer Service
Handled credit invoices and collected proper authorizations to proceed with transactions.
Worked productively with Product Team to understand requirements and business specifications around Portfolio
Management, Analytics and Risk.
Brought forth excellent customer service skills and a commitment to customer satisfaction.
Genpact
June 2013 - August 2015
Business Process Associate
Assisted clients in building collections based on their tastes and desires.
Helped to manage and resolve billing disputes and collections.
Provided superior customer service to clients by addressing all questions and concerns.
EDUCATION
University of Perpetual Help, System Dalta
Bachelor of Science in Medical Technology
3rd yr. College (Undergraduate)
SKILLS
Administrative
Collections
Data Entry
Data Collection
Customer Service
Microsoft Office
Email Support
Credit and Accounts Management
Created using Resumonk - Online Resume Builder
From June 2002 to March 2006
