Experience
Gonzalo Cotanda Gisbert
IT Support Technician L2
World Films S.L. Media Company (October 2006May 2010)
Chief Technician
- Mac and PC computer equipment configuration.
- Maintenance of computer networks (local networks,
testing of connected equipment).
- Checking communications and resolving IP telephony
incidents.
- Configuration management of local equipment to
facilitate remote printing on local and network printers.
--
Madrid, Spain
https://www.linkedin.com/in/la
lo-cotanda-gisbert- 3ba1838/
Spanish
Native
Catalan
Native
English
C1
Skills
Python,
Java, Git,
Django,
MySQL,
Spring,
PostgreSQL
, Jira,
Hardware,
Software,
Windows,
MacOS,
Linux,
Powershell
, Office
365,
Printers,
Active
Directory,
Kronos
,Operating
systems,
Technical
Between these two jobs I spent 6 years traveling all
over Europe working with an English speaking client
hired by Mediapro as a camera operator. Then a year
in Dubai as a camera operator with Medialuso. Three
years in Qatar as a camera operator (Al Kass TV) but
combining one or two times a week as IT Support
Technician in the TV channel where I worked
supporting the users of the newsroom of journalists
and administrative staff.
Ericsson Spain (Sep. 5th 2022 - Currently)
IT Support Technician L2
- Active directory Azure (create mail accounts,
reset passwords, windows server,
administrator rights...)
- Hardware maintenance (computer components
components, cleaning, projectors...).
- Installation of peripherals (printers,
scanners, cameras, microphones...).
-Mobile telephony iOS and android. Intunes,
app's configuration.
- Wifi network maintenance, permissions, filters,
installation of access points, servers...
-Configuration of certificates for encrypted mails.
encrypted mails.
-Windows 10 and 11 and Mac.
-Configuration of encrypted e-mails and security
certificates
Security with company's own application.
-Global Protect firewall.
-Smart SMP and Jira ticketing tools.
-Microsoft 365 package.
-Support to VIP users both in person and remotely.
remote support.
-Computer layout and formatting.
1 year giving support with Linux.
Basic knowledge with SQL and Oracle.
Remote support with Microsoft Teams and Anydesk tools.
Course SQL Databases,
MySQL, theory and practice, SQL Language
complete, MySQL Database, Diagram, EER
EER, AWS RDS, Cloud, taught by Udemy of
21 hours of duration.
I am a camera operator with over 20 years of experience. I
decided to recycle myself and get into the exciting world of
programming and computing which fascinates me and I have
spent time in this difficult situation in which we have been
involved. I adapt and learn very fast. I have been studying Java
and Python programming on my own since April 2020. With
Python I have finished the online course "Fundamentals of
Computing" with the Rice University of Houston, Texas. I am a
proactive person, with great learningcapacity, with a lot of
motivation and desire, resolute, agile, creating a good
atmosphere with colleagues at work. I adapt very easily to new
roles at work by learning and solving whatever task I am
assigned. I can also perform the following technical tasks
without problems because I was chief technician in an
audiovisual company for 4 years and performed the following
tasks: - Configuration of Mac and PC computers. Maintenance of computer networks (local networks, testing of
connected equipment). - Verification of communications and
resolution of IP telephone incidents. - Management of the
configuration of local computers to facilitate remote printing on
local and network printers. - User management, mail accounts.
- Hardware maintenance (computer components, cleaning,
projectors...). - Installationof peripherals (printers, scanners,
cameras, microphones...).
-Wifi network maintenance, permissions, filters... In my
experience, the two worlds, computer and audiovisual, areclosely
linked, and my contribution can be interesting.
-Add also that I speak English perfectly given my 4 yearsspent
abroad and I defend myself with Italian and Portuguese. I also
speak native Catalan/Valencian.
I hope my profile can fit you and I can work with you as soon as
possible. Motivation and desire to work I have and many. My
incorporation would be immediate if necessary.
Education
Graduated from the University Jaume I with a
Bachelor of Master of Arts -).
Fundamentals of Computing (January 2022-June 2022)
Fundamentals of Computing is an online course from Rice
University in Houston, Texas. It consists of 7 parts. An
Introduction to Interactive Programming in Python Part 1
and Part 2, This two-part course is
designed to help students with very little or no computer
background to learn the basics of building simple interactive
applications.
The following is Principles of Computing Part 1 and Part2,
This two-part course introduces the basic principles of
mathematics and programming that underlie much of
Computer Science. . The main focus of the class will be
weekly mini-projects that are based on the mathematical and
programming principles taught in the class.
The following is Algorithmic Thinking part 1 and part 2,
where Experienced Computer Scientists analyze and solve
computational problems at a level of abstraction that is
beyond that of any particular programming language. This
two-part course builds on the principles that you learned in
our Principles of Computing course and is designed to train
students in the mathematical concepts and process of
"Algorithmic Thinking", allowing them to build simpler, more
efficient solutions to real-world computational problems.
And the last part is The Fundamentals of Computing
Capstone Exam, students in the "Fundamentals of Computing"
specialization have completed more than 20+projects during the
first six courses of the specialization.