Gonzalo Antonio Sotelo Gross

Personal Information Name and Surname: Gonzalo Antonio Sotelo Gross Address: Iglesia Divino Niño 25 metros al Norte Date of Birth: August 21, 2001 Phone number: - E-mail: -Detail-oriented individual with 1 year of customer service Profile experience and 10 months of technical support experience, besides that 1 year and 6 months as collections agent. Education February 2014 - December 2018 Colegio San Jose Bachelor 2015 - 2018 Keiser University Latin American Campus Language Course " English As A Foreign Language " Experience 01-2018 - 07-2019 Consercoms S.A Collections agent 09-2019 - 09-2020 Sitel Nicaragua Customer Service Representative 10-2020 - 08-2021 Concentrix Nicaragua Technical Support Advocate Skills Personality Good communication - written and oral skills  Communicative Excellent analytical skills  Punctuality Effective Problem Solving  Persistent  Empathetic Languages Software skills English - Advanced Microsoft Word - Intermediate Spanish - Native Microsoft Excel - Intermediate Resume