Gokul Mukundan

I am a motivated professional with 4+ years of experience in the USA automobile and telecommunications industries, known for delivering results, adapting quickly, and building strong client relationships.

Currently, I lead the USA automobile project for DAS Technology at SunTec India, managing campaigns for brands like Acura, Honda, Audi, Cadillac, Volvo, and Mercedes. I ensure dealer website compliance, update marketing content on portals like 3 Birds Marketing and Zoho One, and keep projects on track with accuracy and efficiency.

Previously, I spent two years at T-Mobile as a Chat Representative, assisting customers with billing, plan changes, device leases, and payments. This role sharpened my problem-solving skills, customer service expertise, and ability to handle high-pressure situations while maintaining professionalism and empathy.

I hold a Bachelor of Commerce degree and diplomas in Hotel & Catering Management and Web Designing, giving me both business insight and creative problem-solving skills. Proficient in CRM tools like Zoho One, I excel at multitasking, meeting deadlines, and collaborating with diverse teams.

I thrive in dynamic environments, embrace challenges, and approach every task with integrity and dedication. My goal is to deliver exceptional outcomes while continuously learning and growing in my career.