Gogo Chidi Victor

Gogo Chidi Victor

$5/hr
Customer Service and Sales Lead focused on enhancing customer experiences and driving sales growth.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Aba, Abia State, Nigeria
Experience:
13 years
Gogo, Chidi Victor Aba, Abia State, Nigeria. - |- Objective Experienced Business Development Professional, with a strong background in leading teams to reach business goals. Skilled at managing daily operations, creating strategies to improve performance, and providing excellent customer service. I focus on building a positive team atmosphere and developing strong relationships with both team members and clients. Committed to driving growth and achieving results through teamwork and clear communication. Experience KingMakers Business Development Manager ● Developed and executed strategic plans to meet revenue targets and maximize profitability in the gaming industry. ● Monitored partner performance, identifying areas for improvement and optimization. ● Conducted regular business reviews with partners to assess progress, address concerns, and identify growth opportunities. ● Provided training and educational materials to partners, enhancing their understanding of products, services, and market trends. 2019 - Tiger Foods (Beverages) Limited Territory Sales Manager ● Created comprehensive strategies to achieve sales targets, including setting goals and identifying target markets. ● Analyzed sales data, performance metrics, and KPIs to evaluate strategy effectiveness and identify areas for improvement. ● Collaborated with the team to resolve customer complaints swiftly and take appropriate action. 2014 - 2019 Diageo Brand Nigeria Sales Executive ● Built and maintained strong relationships with retail partners and key accounts to maximize sales opportunities. ● Ensured proper product placement and visibility in stores through effective merchandising techniques. ● Collected and analyzed sales data, market trends, and competitor activities for insights to optimize sales strategies. ● Identified opportunities to expand market presence by acquiring new customers and increasing distribution channels. 2012 - 2014 PZ Cussons Sales Representative ● Supervised and motivated a team of sales representatives, providing guidance and training to meet sales targets. ● Strategically divided sales territories among team members for optimal coverage. ● Tracked and evaluated team performance, conducted regular reviews, and implemented performance improvement plans. 2011 - 2012 Guinness Nigeria Plc Retail Assistant ● Provided excellent customer service by assisting the Territory Manager in ensuring strong brand visibility. ● Collaborated with colleagues to achieve sales targets and resolve customer complaints. ● Supported in-store promotions, product demonstrations, and sampling events to increase customer engagement. 2010 - 2011 Education Abia State University, Uturu Nigeria. Bachelor of Science (Marketing) Skills Selling Skills. Growth Mindset. Communication Skills. Team Leadership. Strategic Thinker. Negotiation Skills. Proficient in Computer Applications: (CRM workspace, Ms Word, Excel, Google workspace) Achievements & Awards Digital Witch IT Support Academy: CRM Work Tools and Project Management LinkedIn Learning: Sales Negotiation Certification Jobberman: Soft Skills Certification Sales Force Consulting: Selling Skills Certification Personal Attributes - ● Strong commitment to integrity and ethical conduct, fostering a culture of trust. ● Adaptable and resourceful, adept at navigating challenges. ● Exceptional organizational and time-management skills, ensuring efficient workflow.
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.