I am a results-driven professional with over three years of hands-on experience in customer service, lead generation, and appointment setting. Throughout my career, I have worked with clients across various industries, helping businesses grow by connecting them with high-quality leads, building strong customer relationships, and maintaining a professional and positive brand image.
My background in customer service has equipped me with excellent communication and problem-solving skills. I pride myself on being empathetic, patient, and solution-oriented — always aiming to turn each customer interaction into a positive experience. Whether handling inquiries, resolving concerns, or managing follow-ups, I prioritize efficiency and customer satisfaction in every task I take on.
As a lead generation and appointment setting specialist, I understand the importance of building trust and rapport with prospects. I’ve worked on both inbound and outbound campaigns, using tools like CRMs, cold emailing, and DM outreach (especially on platforms like Instagram and Facebook). I follow proven scripts when necessary, but I’m also skilled at adapting my approach to match the tone and preferences of the lead, ensuring authentic and high-converting conversations.