Godswill Uduak Akpan

Godswill Uduak Akpan --linkedin.com/in/godswill-akpan- Objective: I am a dynamic and versatile professional with a proven track record in Customer Care Support, Sales Marketing, Business Consultation, Technical Expertise, and Audio/Music Production. Seeking a role that leverages my diverse skill set and allows me to contribute to organizational success. Work Experience: Customer Support Representative Definite Elegance, 58 Paul Bassey Uyo, Nigeria 2021 March - 2023 May Managed customer inquiries, resolved issues, and provided product/service information. Utilized CRM systems to document interactions. Skills: Strong communication and active listening. Demonstrated empathy and effective problem-solving. Patient and proficient in using customer support tools. Sales Representative Super phones GLT store, Oron road Uyo, Nigeria 2020 Feb - 2021 January Executed sales strategies, conducted market research, and maintained customer relationships. Met sales targets and collaborated with cross-functional teams. Skills: Salesmanship and market analysis. Customer relationship management and negotiation. Goal-oriented mindset and effective communication. Business Consultant Jeph Consults, Tropicana Mall, Uyo Nigeria [Month/Year Started – Month/Year Ended] Advised clients on business strategies and analyzed processes. Identified areas for improvement and implemented solutions. Skills: Strategic thinking and problem-solving. Data analysis and client consultation. Project management and effective communication. Audio/Music Producer Global Audiofactory Nigeria, 35 Paul Bassey Uyo, Nigeria 2016 July - Till date Managed audio/music production projects from inception to completion. Collaborated with artists, producers, and sound engineers for desired results. Skills: Proficient in DAWs (Pro Tools, Ableton Live, Logic Pro, FL Studio). Expert in audio editing, sound design, and mastering techniques. Strong understanding of music theory, instrumentation, and arrangement. Conversant with various recording equipment and studio setups. Excellent communication and collaboration skills for effective teamwork. Education: High School Examination Certification, Immanuel Secondary School, Nigeria, 2018 Certifications: Music Production Diploma References: Available upon request.