Godspower Ibitoroko

1. Technical Proficiency: A deep understanding of hardware, software, and IT systems.
2. Troubleshooting: The ability to diagnose and resolve technical issues efficiently.
3. Problem-Solving: Analyzing complex problems and devising effective solutions.
4. Critical Thinking: Evaluating situations and making informed decisions.
5. Attention to Detail: Being meticulous to prevent errors in system configuration and maintenance.
6. Security Awareness: Understanding and implementing cybersecurity best practices.
7. Network Management: Knowledge of setting up and maintaining computer networks.
8. Coding and Scripting: Proficiency in programming languages for automation and software development.
9. Adaptability: Keeping up with evolving technology and learning new skills.
10. Customer Service: Providing technical support and assistance to end-users.

Customer Care Representative:

1. Communication Skills: Effective verbal and written communication is crucial for interacting with customers.
2. Empathy: The ability to understand and relate to customers' concerns and emotions.
3. Patience: Dealing with frustrated or upset customers requires a high level of patience.
4. Problem-Solving: Identifying and resolving customer issues and complaints.
5. Active Listening: Paying close attention to customers and their needs.
6. Time Management: Efficiently managing multiple customer inquiries and tasks.
7. Product Knowledge: A good understanding of the company's products or services.
8. Conflict Resolution: Skills to peacefully resolve disputes and conflicts with customers.
9. Adaptability: Being able to handle various customer situations and adapt to changes.
10. Multitasking: Managing several customer inquiries simultaneously.