Godslove Chinekwe

Godslove Chinekwe- UK:- US:- Temecula, CA or Remote http://godslovechinekwe.net UX and Product Design Profile Hands-on knowledge of complete UX UI Product developement design lifecycle. Data driven product strategy designer. Extensive UX, UI, Interaction, product design thinking, business intelligence and product management skills, proven to improve brand loyalty, customer retention, conversions and fitness for use. Excellent communicator and able to articulate design vision at any level. Proven ability to find and create teams, lead designers and foster design culture. Buildfire A mobile app platform Principal UX Product Designer | 2018 - 2020 • Owned and drove the complete User experience design and product management lifecycle, company’s roadmap and vision, feature priorotization, User experience and UI design research processes company-wide and across all products. Worked with leadership to ensure that (quarterly/annual) strategic plans lead to business success and reflect the needs and interests of our Customers • Worked closely with cross-functional teams (Marketing, IT, Analytics, PMO, Customer Care) to conceptualize, organize, manage and drive new product initiatives from concept to launch. • Responsible for writing and presenting product vision, scope and spec and product strategies, as well as driving the process for creating and presenting a sound business case, to achieve executive sponsor support • Establishing a product design Framework and product metrics to enable data-driven and research-based design decision making that matches company OKR. Used Competitive analysis and Product Prirotization methods which led to highly converting new features in the buildfire platform such as the Image Library, Marketplace, Category Scheduler, Control panel, Shopify Plugin. • Using quantitative and qualitative UX research methods I helped to raise the company NPS score from 20 to the 70, by identifying real data friction points in user journeys and solving those specifics areas using design thinking processes. Also worked in reducing the clickrage, deadlinks, mouse thrashing/user friction rating in the platform from 20% to 3%. Training and mentoring of designers and managers. • Ran analysis independently to establish performance and success metrics, Measured the success and impact of releases and product development with clearly defined goals and measurable metrics. • Designed and built the Buildfire Design system and Code compenent library, that lead to a consistent, branded design and code output company wide. Sketching, wireframing flows with attention to micro-interactions, prototyping, spec-ing and testing. Prioritizing and Translating feedback for design iteration. Supplying design and collaborating with dev on design assets on sprints. Solutions Experience Search (web search, semantic search, site search, local search, crawl, index, query parsing, query categorization, rules engine) Social software (music apps, wikis, RSS, social networking, virality) Monetization (advertising, sponsorship, lead generation, e-commerce, subscription, listing fee, CPM, CPC, CPA, CPL, PPC) Software form factors (web applications, SaaS, desktop client, IP-enabled client-server, web services/ API, mobile web, WAP, iOS/iPhone apps) Structured knowledge models (Taxonomy, Semantic Network, Ontology) Online Advertising (display/placed, contextual, behavioral, marketplace/ network/ad exchange, flighting engine, SEM, SEO) Using and building design systems Expertise • Customer market research Verizon IoT Principal UX Product Design Consultant | 2018 • Designed the UX and UI of ThingSpace Manage, IoT Sass application. Including tools like Operational Device Security ODS, Sim secure, Reporting, Add device integration, Diagnostics, firewall and dashboard. Initiated a design thinking discovery process, to understand the potential users persona, mental models. Introduced micro interactions in the Platform, translating complex data into animated info graphics Ui on Platform dashboards, using KendUi api. • Did Usability tests with Card sorting to create a new taxonomy information architecture for the platform. Architected, designed and campaigned for a new, better error reporting system in ThingSpace platform after carrying out UX testing with enterprise verizon customers. • Worked on sketch and invision based design system using verizon global brand system..Initiated and designed the Voice Interface design prototype for the ThingSpace Manage platform. ServiceNow - learning library platform Project Principal UX and Product Designer | 2016 • Owned Product strategy, vision and roadmap . Was hands on and created an innovative and engaging User experience for the development of ServiceNow Learning Library Sass Platform and content across web and mobile. • Facilitated product discovery, and validation with customers, by generating hypotheses and new concept ideas, and conducting user research using a wide variety of methods (surveys, interviews, user testing, etc.) • Owned and did User experience research, wrote user stories requirement docs, wireframes, visual design, interactive designs, mock ups. Rapid development of high fidelity interactive prototypes for initial prototypes. Also did comprehensive empirical and measurable user testing, A/B testing for validation and client approval.. Recommended and persuaded management to allow the use of ruby on rails tech stack for the project, resulting in faster project completion within 6months and lower budget cost of over 50%. • Established a design system for entire project to match visual content with client style guide. Created visual assets including icons, patterns, imagery, mock ups, and user flows for final development. Built Interactive animated Course development for the platform. Product research and architecture for best solution/ framework for code development of the platform. Designed the business logic, work-flows, processes in tandem with client’s brief. • Recruitment and Project management of 5 designers, 3 Front end developers, 3 Ruby on rail developers and QAs on project using agile methods. • UX & UI Design • Design leadership • AI Bot design and development • Contextual Field Enquiry • Usability Protocols • Web Site Analytics, SEO, PPC, SMM, Sales Funnels • Heuristics Auditing • Wireframing, Prototyping DayBreak Games (my.h1z1.com) Senior UX Product Designer | 2016 - 2018 • Designed the My.H1z1.com platform. This platform collects and presents game data and statistics in a user friendly way, Initiating more utilization and monetization for 1.2 million daily gamers. Retention was over 98% in 7days and over 400% in 28days vs. non users. The platform consisted of API and data streaming leveraging stacks like Kafka, Redis, Elasticsearch. • Initiated a design thinking discovery process, to understand the potential users persona, mental models and red route using card sorting, mood-boards, interviews and field research. Initiated and championed agile weekly design sprints: discover, strategize, team brainstorm, rapid prototype and user test • Sketches. wireframing, UI, interaction design and Design systems building. At live MVP launch reached a 5 star rating from gamers and I handled AB testing, Heat-map analysis, click journey and rage click analysis to further increase the usability of the live • Using/building design systems • Persona Creation, 2x2 Matrix • Information Architecture (IA) • A/B, Card Sort, User Testing • Optimizely, inspectlect, Fullstory • Eyetracking, Heatmaps, MPV site whilst building the subsequent versions of the platform. • Esports hosted games system Owned the product design where Gamers and licensees run, host and manageprivate matches and tournaments., Features include analysis, Individual customization, marketing, monetization via subscription or credit systems with micro-community building and engagement tools. • Battle-pass e-commerce platform. A major revenue source for daybreak, users progress by purchasing passes or simply increase points by playing certain ways.. I was responsible for 2 designers, 2 frontend developers. Rage clicks analysis • Animation/Motion Graphics • Affinity Diagramming • Requirements Definition • HTML/CSS, Ruby on Rails JavaScript/jQuery • Sketch, Figma, Adobe XD, Photoshop/Illustrator, Axure RP7, Principle, Framer, Webflow, Reactstudio, Supernova, Invision • Vector illustrations • Features prirotization skills Education 2019 Digital Product managementUniversity of Virginia (Online) Course Design- led Strategy- University of Sydney (Online) Course Taylor Made Golf Adidas Senior UX/UI/Product Designer | 2016 • Owned the UX/UI design work on the Myfittingpro iOS iPad app and Web application (phase 1). • Carried out on site contextual enquiries on user mental model for measuring golf ball trajectory, using proprietary radar technologies from opening the app to eventual product purchase. ●Sketched, wire-framed and designed a Sass application for golf, that allowed golf players, golf reps and golf pros to collaborate, recommend and buy products in a very user friendly way with resultant sales. Created Interactive Prototypes, carried out Usability testing, UI design and creation of TMAG design systems●. Slacker Radio Senior UX/UI/Product Designer |- • Handled the product design for Slacker app on IOS, Android, WebOS, Sony player, Chrome cast for the latest Slacker app version. Carried out UCD, ideation, app and site optimization, wire framing, remote and live usability testing, for Slacker Verizon Tones app. Conceptualized and designed the New Slacker logo and mark. • Worked on the IA, competition analysis, red routing, sketching, wire framing, testing and prototyping for Slacker Carmode app extension for IOS and android. Also did the Visual language design, material design implementation, IOS design style HSBC Bank Principal UX Product Design Consultant | 2014 • Evangelized UX to stakeholders including UCD, Ideation, Site optimization, wire framing, Axure prototyping, • Created UI design and mark-up assets, business analysis, use cases and user flows, Mobile UI designs, Documentation, Visual 2017 Human Computer Design - UC San Diego (Online) Course User Experience : Research & prototyping - University of San Diego (Online) Course Artificial intelligence Edx.com Interaction Design Foundation Cert. 2013 ●Introduction to Data Science Course - Washington University (Online) 2012 ●Gamification course – University of Pennsylvania, Wharton school (Online) Human Computer Interaction course – Stanford University (Online) ●Project management training and Prince 2 Foundation Training – Career insight 2010 ●Agile - Rapid Application Development Training - (Online) ●Technical Business Analyst/ Project Management Course – Career Insight (Online) ●Advanced Information Architecture – (Lynda.com course} SharePoint 2010 Enterprise Online Training Course – (Online) 2009 Fundamentals of UX design for mobile technology –(Online) Lynda. com Project management and Construction Design Management Course BSc. Design Arc- University of Jos design, prototyping. Google material design implementation, iOS design style guides. • I organised and ran user testing workshops and user research activities. Remote usability testing, using moray, usertesting.com and eyequant. Introduced and evangelized the merit of data driven design. Particularly using Big data to do fast and measurable usability tests and research using tools like eyequant. Introduced and evangelized discovery sessions with Online card sorting, taxonomy, user red routing, scenarios and persona development, business/user requirement gathering, service story design, service design models, scoping definition, use cases Accenture (Fjord) Design Agency Senior UX/UI Service Designer | 2014 • Storyboarding, Interface design, Gap analysis, Mood boards, Service story Animation, wire framing. • Prototyping for a major international client of Accenture • Heuristic Evaluation, competitor analysis on existing audio app. New user flow, wire frame and prototypes. Carried out guerrilla user testing on new design, persona creation, wire framing and prototyping. British Airways Lead Mobile UI /UX /Product Designer | 2013 - 2014 • Created the android and iOS mobile app design for the BA mobile redesign. Managed Stakeholder meetings on design approvals for the BA mobile apps. Mobile app asset design for IOS7 look and feel and android. Prototyping using HTML5 and Css3, Phone-gap, • Organized and ran User testing workshops and user research activities to validate the new concept. Card sorting, taxonomy, user red routing, scenarios and persona development. Service story design, Service design models, scoping definition, use cases, Storyboarding, Interface design, Gap analysis. Managed Stakeholder meetings on design approvals for the BA mobile apps. Managed creative team time Vodafone and Vouchercloud.com UX Product Design Lead | 2011 – 2013 • Led UI/UX designers and project managers hands on: I worked on the VodafoneYou Italy app and Vouchercloud app, offering discount deals customers. Sketches, wire frames, flows, mockups and rapid prototypes of interactions . Wire framed, Created design concepts and final design assets for the app. Usability testing of prototypes. Ux auditing on existing Voucher cloud app, did emotional response testing and competition comparison test. Using analytic tools and beacons to discover showing pain points, problems areas and created a benefit/cost analysis map if those problems were solved. DesignXpirit ecommerce Manager UX and Product Management | 2008 – 2011 • UX design, Wire frames, prototyping, persona study, user research. HTML/CSS/PHP development for Mobile app Quote calculator Service Now. Led Variable Product database development in MySQl and integration to Retale e-commerce app. User story, wire frames, Affinity Diagramming, Visual design of (online job creation site) Projects handled: Ralph Lauren e Learning portal, Jobb.ly project management system, ●Backofficepro, Cresters.com Power of Vision Seminars Commission P Chosen Graphics Harmony Cachez | 2010 - Present London UK | 2006 - 2008 London UK | 2003 - 2006 London UK | 2001 - 2003 | 1998 - 2000 UX/UI Design Tutor - Saturdays Head of Product design Creative Director CRM/Product Designer Design Architect