Godfrey Muhando

GODFREY MUHANDO - PROFILE DETAILS -- Ambitious and self-motivated IT Professional, adept in Computer Systems and Technology, graphics design with Adobe Suite and Customer Service. Experienced in Installing, maintaining and providing support for computer systems and network, digital marketing and IT support. SKILLS Critical thinking and problem solving. EMPLOYMENT HISTORY Communications and Marketing Officer at NGENI IO LTD, Nairobi July 2022 up to date Leadership and Teamwork Graphics Reporting to the Manager, NGENI DEVELOPER, the position is responsible to contributing in the implementation of marketing strategies and supporting the and Design. marketing manager in overseeing the department’s operations. Hardware/Software Installation. Key Responsibilities.  Community management (Telegram, Facebook and YouTube). Customer Service.  Lead Researcher Digital Marketing.  Marketing materials creative designer.  Supporting head of marketing in implementation of marketing strategies.  Reporting on trends and statistics across all digital platforms.  Events planning. LANGUAGES  YouTube and Facebook management. English  Bidding across marketplace platforms. Swahili Front Office Receptionist at Coptic Mission Hospital, Maseno January 2022 — June 2022  HOBBIES Singing  Graphics design  Watching Science Fiction Movies  Travelling  Internet Browsing Reporting to the Manager, ICT the position was responsible for welcoming visitors and record keeping. Key Responsibilities.  Answering incoming calls  Directed staff and guests to the appropriate offices  Ensured cleanliness and orderliness of my workstation and the environment.  Welcome guests and assisted in maintaining the security within the entrance section. IT Intern at The Ministry of Interior, Department of Civil Registry February 2021 — April 2021 Reporting to the System Administrator and IT Supervisor, the position was responsible to providing user and technical support to staffs Key Responsibilities.  Worked as a Network Support Administrator  Set up of ne work stations.  Installed and updated software applications.  Diagnosed and solved hardware and software faults.  Provided support to user machines.  Assisted in setting up user accounts and profiles and dealt with password issues.  Conducted electrical safety checks on computer equipment.  Ensured security and integrity of Computer operations and systems development in accordance with the department's strategic and IT plan. Assisted in testing of new machines and equipment. I.e. scanners, printers, CPUs. Graphic design   Cyber Attendant at System Computers and M&J Business Center LTD, Maseno December 2018 — December 2021 Reporting to the Boss, the position was responsible for Customer Service and sales management. Key responsibilities.  Assisted in updating and creating social media pages for clients.  Played a big role in Photocopying/Printing/Scanning/Binding documents and typesetting in correct grammar.  Assisted clients in sending of emails.  I worked with the following portals: a) KRA – PIN application, Returns, Compliance requests. b) ECITIZEN – Driving License renewal, Passport application, Motor Vehicle Inspection, NTSA, Certificate of Good Conduct application. c) Portals – NCA, IFMIS, TSC, GHRIS, HELB, AGPO, PSC, KPLC EDUCATION BSc. Computer Technology, Maseno University 2017 — 2021   Degree Certificate, Second Class Upper Division Cisco Certified Network Associate (CCNA) St. Peters' Itumbu Secondary School 2013 - 2016 KCSE Certificate Esibakala Primary School 2002 - 2010 KCPE Certificate REFERENCES Madam Loice, Communications and Marketing Director, NGENI IO LTD, Nairobi Email:-Telephone : - Josephat Kutieto- UAP OLD MUTUAL Email-Telephone: - Prof. MC Oyowo - Dean, School of Computing and Informatics, Maseno University Email:-Telephone: -