Glory Nwaoha

Glory Nwaoha Work permit: Nigerian (Nigeria) Nationality: Nigerian (Nigeria) Place of birth: Aba, Nigeria  Phone number: (-  Email address:- Home: Badore Ajah, 000234 Lagos (Nigeria) ABOUT ME VIRTUAL ASSISTANT Experienced Virtual Assistant with 4 years of proven success in managing high-volume email inboxes, scheduling meetings, and performing research to increase social media engagement. Skilled in creating and maintaining filing systems, updating website content, and assisting with social media management to drive customer engagement and retention. Committed to providing exceptional customer service and accuracy in data entry and database management. WORK EXPERIENCE Virtual Assistant The Institute for Marriage and Family Affairs [ 6 Jan 2023 – Current ] City: Houston | Country: United States • Implemented a comprehensive digital workflow system which reduced project turnaround time by 40% and increasing team productivity by 25% using AI-driven task automation tools. • Managed a $10,000 monthly budget for digital marketing campaign, optimizing resource allocation and achieving a 150% return on investment through strategic ad placements and cost analysis. • Coordinated virtual events for up to 500 attendees, utilizing immersive VR technology, resulting in a 95% attendee satisfaction rate and 30% cost reduction compared to traditional events. • Provide comprehensive administrative support to multiple executives, managing calendars, scheduling appointments, and coordinating meetings across different time zones. • Conduct thorough research and prepare reports, presentations and correspondence with high accuracy and attention to detail. • Manage travel arrangements, including flight bookings, hotel accommodations and itinerary planning, resulting in seamless travel experiences. Executive assistant Source Rock Limited [ 29 Jul 2019 – 31 Dec 2022 ] City: Lagos | Country: Nigeria • Orchestrated a company-wide transition to a virtual office environment, resulting in a 30% increase in productivity and 26,000,000 million naira annual savings in overhead costs. • Developed and executed a comprehensive onboarding program for new executive hires, reducing time-to-productivity by 40% and increasing retention rates by 25%. • Streamlined internal communication processes by implementing a cutting-edge project management platform, improving cross-departmental collaboration and reducing email volume by 60%. • Managed the logistics for a high-profile international conference, coordinating travel and accommodations for 100+ attendees and securing a 98% satisfaction rating. • Facilitated executive calendar management, achieving a 15% increase in meeting attendance and punctuality through proactive scheduling and reminders. EDUCATION AND TRAINING Bachelor's Degree Michael Okpara University of Agriculture [ 17 Sep 2015 – 12 Oct 2021 ] City: Abia State | Country: Nigeria Working as a Virtual Assistant Alison [ 26 Apr 2024 – 6 Jul 2024 ] City: Loughrea | Country: Ireland LANGUAGE SKILLS Mother tongue(s): English DIGITAL SKILLS Microsoft Office / Social Media Account Management / Scheduling and coordination / Email and Voicemail Management / Database Creation and Maintenance / Filling System Organization / Website maintenance and Updates / Time Management / Payment and Invoice Processing / Attention to Detail / Customer Service and Compliant Resolution / Multitasking / Communication Skills / Problem-solving Abilities / Adaptability and Flexibility