Glory Efienemokwu
https://www.linkedin.com/in/gloryefien/ | - |-EDUCATION
University of Lagos
Lagos, Nigeria.
BSc in Finance (Second class upper)
Graduation Date: January 2024
● Relevant Courses: Operation Research, Statistics, Project Management, Financial analysis,
Human Resource Management.
Work EXPERIENCE
Keble (SAAS Startup)
Hybrid
Business / Customer success analyst Intern
2019 - 2020
● Enhanced user experience by 33% through in-depth discussions with over 40 target users to
grasp their needs and pain points, leading to the creation of data-driven product
requirement documents.
● Performed quality assurance tests using Postman, resulting in a 20% decrease in bugs
deployed to production environments.
● Collaborated with an 8-member cross-functional team to brainstorm solutions for user
requirements and deliver MVPs.
● Conducted analysis on more than 10 competitors to pinpoint market gaps and proposed
actionable competitive strategies.
Administrative Assistant-
● Managed 500+ sensitive data digitally to prevent data loss.
● Supported onboarding for 3 employees, enhancing their integration into company culture.
● Researched compensation benchmarks leading to a competitive salary structure, decreasing
turnover by 10%.
● Organized team meetings and enhanced communication via email, boosting collaboration
among team members by 12%.
LEADERSHIP / VOLUNTEER EXPERIENCE
Oldie but Goldie (CSR Project)
Remote
Project Manager
February 2023-June 2023
● Achieved a 95% quality assurance rate, reducing defects and rework costs significantly.
● Established clear communication using a RACI chart, lowering conflicts by 30% and resolving
stakeholder concerns promptly.
● Communicated with stakeholders to identify project goal and scope and drafted a project
charter which guided the project and achieved an 80% stakeholder satisfaction rate.
● Conducted retrospectives, leading to a 25% increase in project quality and client satisfaction.
SKILLS
Technical Skills : Jira, Asana, Confluence, Mixpanel, Google office suite(Docs,Sheets, Slides),
Microsoft office suite, Canva Excel, Notion,Figma.
