Glory Eche

Glory Eche

$5/hr
Appointment Setting | B2B and B2C Sales | Customer Support
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Onitsha, Anambra, Nigeria
Experience:
2 years
Glory Eche Business Development & Sales Expert | Driving Growth with Strategic Outreach-| https://www.linkedin.com/in/glory-eche-5ba628243/ Onitsha, Anambra, 421102, Nigeria | - Dynamic Sales and Business Development professional with proven expertise in telemarketing, appointment setting, and inside sales. Adept at generating qualified leads, building strong client relationships, and driving revenue growth through strategic outreach. Skilled in using tools like GoHighLevel, HubSpot, Salesforce and Close to streamline sales processes and improve customer engagement. Recognized for persuasive communication, proactive problem-solving, and delivering results in high-pressure environments. Passionate about helping businesses scale by connecting them with the right opportunities. Work Experience Inside Sales Representatative Jul 2024 - Jan 2025 Credit Wellness LLC | Remote Inside Sales Representative with expertise in inbound sales, one-call closes, and credit report analysis. Skilled in selling credit repair services, maintaining CRM records, and consistently exceeding sales targets while delivering tailored solutions and exceptional client value. Successfully closed 80% of inbound leads with one-call closes, exceeding sales targets. Analyzed clients' credit reports and provided personalized credit repair solutions, resulting in a 25% improvement in client retention. Maintained accurate client records using CRM Salesforce and Spreadsheet, ensuring efficient followups and streamlined sales processes. Lead Sales Executive Jan 2023 - Jun 2024 Mashroom | Remote Lead Sales Executive with expertise in outbound sales, cold calling, and appointment setting. Skilled in engaging property owners and landlords, booking appointments with advisors, and consistently achieving sales targets while delivering tailored solutions and driving business growth. Achieved a 75% conversion rate from outbound cold calls, successfully booking appointments with property owners and landlords. Consistently exceeded monthly sales targets by 20% through strategic outreach and relationship building. Drove business growth by scheduling over 100 appointments with mortgage, lettings, and buildings insurance advisors. Call Center Agent Jan 2022 - Dec 2022 Affordable Rent to Own | Remote Call Center Agent at Affordable Rent to Own, managing high volumes of inbound and outbound calls via Convosso. Directed clients to credit specialists, ensuring they had the necessary credit to qualify for the rent-to-own program while maintaining customer satisfaction. Managed high volumes of inbound and outbound calls using Convosso, maintaining a strong conversion rate. Directed and transferred clients to credit specialists, ensuring they met credit qualifications for the rent-to-own program. Consistently delivered exceptional customer service, contributing to high levels of customer satisfaction and retention. Direct Sales Agent Jan 2020 - Dec 2021 Access Bank PLC | Anambra, Nigeria Direct Sales Agent at Access Bank Plc, acquiring new customers, promoting bank products, and driving sales through direct outreach. Built strong relationships with clients while consistently meeting sales targets and delivering excellent customer service. Achieved a 30% increase in new customer acquisitions through strategic outreach and relationship building. Exceeded sales targets by 25%, consistently driving product sales and revenue growth. Delivered exceptional customer service, contributing to a 15% improvement in client retention rates. Core Skills Appointment Setting, Cold Calling & Lead Generation, Customer Relationship Management (CRM), Client Acquisition & Retention, B2B & B2C Sales, Strategic Outreach, Time Management, Objection Handling, Communication & Rapport Building, Sales & Negotiation, Education University of Nigeria, Nsukka Sep 2015 - Sep 2019 Bachelor of Science Biology Certificates Learning HubSpot May 2024 LinkedIn Learning Basic IT Skills Apr 2024 Digital Witch English Certification - C2 Proficient Mar 2024 EF-SET Introduction to CRM with HubSpot Coursera Coursera May 2022
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