Glory Chiamaka Ezeanaka

GLORY CHIAMAKA EZEANAKA @ - O -  Objective Administrative Assistant with 6+ years of experience in efficiently managing office operations and procedures, preparing flawless presentations resulting in outstanding increase in efficiency and productivity. Proven ability to handle Executive schedules, facility reports, and managing customer inquiries. Possess comprehensive expertise on workflow tools, cloud-based storage tools and communication tools. I am keen to leverage my organizational and time management skills as an Administrative Assistant to achieve outstanding success.  Experience Vitafoam 2023 - 2025 Virtual Assistant Managed administrative functions leading to a 30% efficiency boost. Increased customer retention by 25% through effective handling of inquiries and issues. Executed high volume data entry tasks, ensuring data integrity with zero discrepancy. Coordinated over 100 domestic trips, reducing travel expenses by more than 15%. Managed the training of two new Administrative Assistants, ensuring attention to details and adherence to policy. Oriflame 2021 - 2023 Virtual Assistant Drafted emails and handled all business communications. Assisted with planning and coordinating company events and team gatherings. Drafted clear, comprehensive and accurate weekly and monthly reports on sales performance. Created engaging social media posts that boosted follower count by over 80%. Handled confidential information with high level of discretion. Kedi Healthcare 2018 - 2020 Administrative Assistant Organized calendars, scheduled appointments and planned travel arrangements. Managed incoming and outgoing emails efficiently, ensuring timely responses. Delivered outstanding customer support, addressed and resolved issues and concerns. Created an edited documents, spreadsheets and presentations using Google workspace.  Education Nnamdi Azikiwe University 2016 English language/Bachelor's degree  Skills . Excellent communication . Time management and organization . Software proficiency . Attention to details . Project management . Proactive . Customer service