Gloria Nandutu

NANDUTU GLORIA Kampala Uganda, -- www.linkedin.com/in/nandutu-gloria SUMMARY Results-driven virtual assistant who operates in areas such as bookkeeping, task management, research, proofreading, email, and calendar management, and Travel Planning. Proficient Google Workspace; helps maintain organized workflows and accurate tracking of operations within the business. It is driven towards providing effective support that will foster productivity and keep finances in order. I strive to create unique value by connecting with people and projects in any capacity that allows me to serve them. EDUCATION ALX AFRICA September-November2024 Virtual Assistant Certificate Uganda Christian University – Kampala UgandaMay 2015- November 2017 Bachelor of Social works and Social Administration PROFESSIONAL EXPERIENCE Employer: MTN UGANDA April 2024- JULY 2024 Virtual Assistant Managed executive Calendars and scheduled meetings using Google Calendar and outlook. Arranged travel Logistics, Including Flights, Accommodations. Maintained Confidentiality and Organized Documentation using cloud-based storage Systems. Provided representative customer service, managing client’s inquiries and communication effectively. Collaborated with team members to improve service delivery and restore complex customers issues promptly. Archived sales targets by promoting companies’ products and services during customers interactions. May 2022- February 2024 Employer: China State Construction and Engineering Corporation ( CSCEC) Project: Civil works for the upgrading of Kapchorwa-Suam Road (73km) from Gravel to (Bituminous) standard (UNRA/WRKS/15-16/00124) Position: Assistant Environmentalist Role and responsibilities: • Daily work progress for the project • Attending weekly EHS technical meetings • Applying NEMA certificate for example ESIA certificate, Water Abstraction Permits • Restoration of borrow that has already been excavated • Recording noise and dust Vibration at the Quarry and where activities are active during the Road construction • Providing of the workers welfare in and during the field for example constructing, provision of a mobile toilet, Milk, drinking water, constructing a resting shade, etc • Supervening the daily cleaning of batching plant, mechanical workshop Maintain and evaluate environmental records and documentation for compliance. February 2019- April 2022 Employer: Uganda National Roads Authority Position: Survey Assistant for detailed baseline social economic on affected households for Laropi Moyo Afoji Road, Kaserem-Kapchorwa Project, Rwenkunye-Apac-Acholibur Project, Nkonkonjeru Road Project (Mbarara city) and Rehabilitation of Nebbi-Alwi Road project and Osukuru to Busia Road projects. Roles and Responsibilities: Data collection for preparation of Social Economic Impact assessment for the affected households for the project. The data collected included. Location and demographic details of the household’s head or the owner of the affected property under development. Residential history and family status Land ownership of people affected by the project. How the affected persons use the affected land. Livelihood, household incomes Displacement, resettlement, relocation opinions of the households HIV/Aids awareness Compensation issues are whether the project affected persons want to be compensated or having fears about compensation and resettlement. VOLUNTEER ACTIVITIES May- August 2017 Employer: Uganda Police Position: Intern, Family Care Unit and Child Protection Roles and Responsibilities: ▪ Registering cases reported to the Family Care Unit and Child Protection ▪ Coordinating with the responsible officers in resolving family conflicts ▪ Counseling children and parents affected by domestic violence and conflicts in homes ▪ Preparing reports about reported and resolved cases May- August 2017 Employer: Mbale Child Development Centre Uganda Position: Assistant Sponsor and Donor Relations Roles and Responsibilities: ▪ Writing and managing correspondences with children’s sponsors ▪ Participated in children’s games ▪ Review of reports to be submitted to the Head Office and Sponsors ▪ Managing and filing documentation including incoming and outgoing reports and correspondences ▪ Updating of children and personnel registers SKILLS Administrative Support Email Management Effective Communication Environment Data Entry Document Preparation Customer Service LANGUAGES English - Fluent