Gloria Martínez

I’m a dedicated professional with a strong background in customer service and data analysis, passionate about creating meaningful experiences and driving operational excellence. With a proven ability to resolve complex issues, extract actionable insights, and streamline processes, I’m confident in my capacity to add value to any project or team that welcomes my contribution.

Currently, I serve as an Analyst at Escuela Americana, where I manage data tracking, customer relationship strategies, and bilingual communications. I ensure smooth, effective interactions with both internal and external stakeholders. My advanced proficiency in Excel and expertise in customer feedback analysis empower me to identify trends, optimize performance, and support continuous improvement initiatives.