GLORIA MADLANGBAYAN
Address: #576 Seaman St. Bancaan, Naic, Cavite
Contact No.: (-
E-mail Address:-
EDUCATION
2011 - 2015 Cavite State University – Naic Campus Bachelor
of Science in Computer Science
2007 - 2011 Cavite State University – Naic Campus
High School Graduate
2000 - 2007 Bancaan Elementary School
Elementary School Graduate
SKILLS & STRENGTHS
Demonstrates communication well through written, electronic, or visual means and oral
communication, in informal and formal situations especially in conveying basic
factual information clearly and accurately.
Shows provision of help and assistance to a high standard of service to clients,
superiors, staff members, and other company users.
Skill Set
Graphics Design with Adobe
Photoshop CS6
● Flat Design
○ Poster
○ Icon
Primary Photo and Video Editing
Data Encoding with Microsoft
Word C Programming
Java Programming
Visual Basic 6.0 Programming
Web Developing and Designing
● CSS
● HTML
● UIKIT Framework
Basic Version Control ( GIT )
● Commit
● Push
● Pull
● Merge
Customer Service
● Phone, Email, and Chat Customer
Support
JOB EXPERIENCE
❖ Ambassador (June 2022- January 2023)
TDCX Ph
Mandaluyong, Metro Manila
❖ Customer Service Agent (June 2021 - November 2021)
Sykes Asia
Ayala Center, Makati City
❖ Customer Support Representative (September 2020 - June 2021)
Telus International Philippines
Mckinley Exchange, Makati
❖ Email Customer Support (October 2016 - February 2018)
TASKUS Inc.
Imus, Cavite
❖ Customer Assistant (July 2016 - September
2016) Manila Southern Associates, Inc.
Rosario, Cavite
❖ Junior Agent Collections (December 2015 - May 2016)
IQOR/RMS
Dasmarinas, Cavite
❖ Web and Graphic Designer (April 2015–November 2015)
Dotweblabs
General Trias, Cavite