Gloria Madlangbayan

GLORIA MADLANGBAYAN Address: #576 Seaman St. Bancaan, Naic, Cavite Contact No.: (- E-mail Address:- EDUCATION 2011 - 2015 Cavite State University – Naic Campus Bachelor of Science in Computer Science 2007 - 2011 Cavite State University – Naic Campus High School Graduate 2000 - 2007 Bancaan Elementary School Elementary School Graduate SKILLS & STRENGTHS Demonstrates communication well through written, electronic, or visual means and oral communication, in informal and formal situations especially in conveying basic factual information clearly and accurately. Shows provision of help and assistance to a high standard of service to clients, superiors, staff members, and other company users. Skill Set Graphics Design with Adobe Photoshop CS6 ● Flat Design ○ Poster ○ Icon Primary Photo and Video Editing Data Encoding with Microsoft Word C Programming Java Programming Visual Basic 6.0 Programming Web Developing and Designing ● CSS ● HTML ● UIKIT Framework Basic Version Control ( GIT ) ● Commit ● Push ● Pull ● Merge Customer Service ● Phone, Email, and Chat Customer Support JOB EXPERIENCE ❖ Ambassador (June 2022- January 2023) TDCX Ph Mandaluyong, Metro Manila ❖ Customer Service Agent (June 2021 - November 2021) Sykes Asia Ayala Center, Makati City ❖ Customer Support Representative (September 2020 - June 2021) Telus International Philippines Mckinley Exchange, Makati ❖ Email Customer Support (October 2016 - February 2018) TASKUS Inc. Imus, Cavite ❖ Customer Assistant (July 2016 - September 2016) Manila Southern Associates, Inc. Rosario, Cavite ❖ Junior Agent Collections (December 2015 - May 2016) IQOR/RMS Dasmarinas, Cavite ❖ Web and Graphic Designer (April 2015–November 2015) Dotweblabs General Trias, Cavite