ISEGHEHI GLORIA-18, Oluwakemi Street, Ilasamaja, Lagos
SUMMARY
Experienced professional with a diverse background in administrative support, sales
and customer service. Proven ability to thrive in dynamic environments, leveraging
strong organizational skills and a passion for delivering exceptional results. Adept at
fostering positive relationships with clients and colleagues and eager to utilize these
skills to contribute to the growth and success of a forward-thinking organization.
EDUCATION
Yaba College Of Technology, Lagos State.
Higher National Diploma in Business
Administration and Management
April 2022
SKILLS
Strong organizational and timemanagement skills
Exceptional communication and
interpersonal skills
Ability to work independently
and as part of a team
Detail-oriented and able to
handle multiple tasks
simultaneously
Proficient in Microsoft Office
G - Suite
Problem solving skills
CERTIFICATIONS
Customer Support LinkedIn
certification
Alx Virtual Assistant
Certification
PROFESSIONAL EXPERIENCE
Administrative Staff
Teo-Inspiro Media | Aprill 2023 - April 2024
(National Youth Service Corp Member)
Customer support
Managed calendars, scheduled appointments, and
arranged meetings and conferences
Prepared and distributed reports, presentations,
and other materials
Handled confidential documents and maintained
their proper organization
Coordinated travel arrangements and
accommodations for production team and guests.
Customer Service Representative
9mobile . | 2021 - 2023
Resolved customers inquiries
Provided products and service information to
clients including developing and maintaining a
knowledge base of evolving products and
services which led to increase in client’s
satisfaction rate.
Successfully managed and tracked digital sales
and exceeded sales goals on average of 20%
Managed inbound and outbound calls, emails.
Administrative Assistant
Sosaco Nigeria Limited | 2013 - 2015
Cashbook Reconciliation and Update
Travel booking and reservation
Office supplies management
