Gloria Herrera

Customer Support Representative

Result oriented, skilled learner and effective communicator, quick learner, very adaptive, determined and problem solver with a wide experience in call center field. Can provide excellent Customer support services in great professional manners.

Virtual Assistant for E-Commerce

1. Personal Assistant 

2. Customer Service

3. Email Support (UIs I used are Zendesk, Mail Chimp, GMAIL, Desk(Salesforce) etc.) 

4. Chat Support ( Livechatinc, Zopim, Website Alive)

5. Data Entry

6. Amazon Store Handling

7. Shipping handling (Shipstation, RRD, Shopify, Webgistix)

8. Order Fullfillment (inkfrog, Shopify?

9. Inventory Listing (Dear) Purchase Orders, Updates

10. Creating product listings for Ebay store, amazon and shopify

11. Adding watermark to products using Adobe Photshop

Whatever I am doing, I must produce one thing QUALITY.