Gloria Chukwuma

Gloria Chukwuma Lagos, Nigeria - |- ____________________________________________________________________________ Professional Summary A result driven Social Media Manager with expertise in crafting and implementing strategies to boost brand awareness and engagement. With a passion for storytelling and a keen eye for trends, I create impactful campaigns that align with brand goals. Skilled in managing multiple platforms, including Instagram and TikTok, I excel at fostering meaningful connections, driving growth, and delivering measurable results through engaging contents. ___________________________________________________________________________ Education Federal College of Orthopaedic Technology, National Orthopaedic Hospital, Lagos. Ordinary National Diploma, Orthopaedic Cast Technology -) Federal College of Orthopaedic Technology, National Orthopaedic Hospital Higher National Diploma, Orthopaedic Cast Technology -) ____________________________________________________________________________ Work Experiences The Safron Hotel & Safron Hotel Rooftop Social media manager November 2024 - Till date ●​ Manage and curate content for both the Instagram and Tiktok account ●​ Develop and execute social media strategies to increase brand awareness and engagement by running Ads for instagram ●​ Create visually appealing posts and engaging stories using CapCut for video editing to captivate the audience ●​ Responded to messages and inquiries promptly to enhance customer experience and engagement ●​ Design and implement promotional packages for ads to boost visibility through the relevant Call to Action button and attract new followers ●​ Analyzed social media metrics to adjust strategies for better reach and interaction ●​ Collaborated with the team to maintain brand consistency and voice across all digital platforms Cafecito Restaurant Social media manager November 2024 - Till date ●​ Manage and optimize social media presence on TikTok and Instagram, increasing brand visibility and engagement ●​ Create high-quality visual and video content using capcut to edit ●​ Develop social media strategies to boost follower count, enhance engagement, and drive brand awareness ●​ Respond promptly to direct messages, providing excellent customer service and building brand loyalty ●​ Engage actively in the comment section to foster community interaction and encourage user engagement Hotterplate chops Social media manager June 2024- August 2024 ●​ Oversaw and improved the social media profiles on TikTok and Instagram, enhancing brand visibility and interaction. ●​ Produced top-notch visual and video content by utilizing CapCut for editing. ●​ Formulated social media strategies aimed at increasing follower numbers, improving engagement, and promoting brand recognition. ●​ Quickly addressed direct messages, delivering outstanding customer service and cultivating brand loyalty. ●​ Actively participated in the comment sections to nurture community engagement and stimulate user interaction. Call4pa Africa Social media manager May 2023-November 2023 ●​ ●​ ●​ ●​ Conducted market surveys pre-launch and presented the findings Created engaging visuals with canva and monitored performance Developed content calendars for Instagram and X Scouting for vendors and users on Instagram and X to get bombarded on the app Pluvfoundation Social media manager (Volunteer) March 2023 - December 2023 ●​ Curated content calendars and contents to aligned with current trends to boost audience engagements ●​ Managed linkedin publication, proofreading and editing before publication ●​ Hosted live session on instagram and conducted polls to engage followers ●​ Monitored social media metrics and provided performance analytics ____________________________________________________________________________ Skills ●​ Community management ●​ Collaboration ●​ Digital marketing ●​ Effective communication ●​ Customer service ●​ Social media strategy ●​ Time management and scheduling ●​ Trend analysis ____________________________________________________________________________ Licenses and Certification Coursera Social media management Meta Licensed Digital Marketing Associate Hp Online Social media management IBS Americas Project Management Tools Terra Learning Product Management HSAP Event management ____________________________________________________________________________ Awards and Achievements FECOT Student Association Distinguished Group Leader Award Happy Hearts Initiative Certificate of Appreciation Pluvfoundation Certificate of Participation ____________________________________________________________________________ Interests ●​ ●​ ●​ ●​ ●​ ●​ Social media management Product management Project management Event management Public health Volunteering