Gloria Chikwendu

GLORIA CHIKWENDU Ebonyi State, Nigeria | --| LinkedIn PROFESSIONAL SUMMARY I am a proactive and diligent Administrative Assistant, I’ve always believed in the power of organization and efficiency. Whether managing a busy inbox, keeping the calendar on track, or going into detailed research, I enjoy making things run smoothly. My journey began with mastering tools like Microsoft Office and Google Workspace, and I soon became the go-to person for improving tasks and solving problems. WORK EXPERIENCES Sales Representative at Vincent Chikwendu And Sons Nig Ltd 2020 - 2022 ● Increased customer satisfaction by 20% through personalized assistance and prompt issue resolution, leading to repeated business and positive referrals. ● I Implemented a new sales strategy that led to increased customer retention, resulting in improved customer satisfaction and increased repeat business. Secretary – Science department in Eket Modern High School, Ekpene Obo, Esit-Eket, Akwa Ibom State, 2024. ● Delivered a top-notch service in writing and reading the meeting minutes ● Worked hand in hand with the Head Of the Department ensuring the meeting's success. ● Effectively organized and contributed in the success of the school’s science week project led by the department. Selected Achievements while in school 2020 - 2021 ● I delivered a comprehensive presentation that led to greater involvement and participation from fellow students in the project. This improved teamwork and contributed to the overall success of the project. LEADERSHIP EXPERIENCES Secretary – Science department in Eket Modern High School, Ekpene Obo, Esit-Eket, Akwa Ibom State, 2024. Organized and contributed to the success of the school’s Science Week project led by the department. Team Lead – DEXA cohort 4 Bootcamp, 2024. I effectively managed the affairs of my team members during the learning program. EDUCATIONAL INSTITUTES ATTENDED WITH DATES Holy Ghost Secondary School, Ebonyi State 2009 - 2015 Ebonyi State University- Nigeria 2016 - 2021 CERTIFICATES OBTAINED WITH DATES ALX_AFRICA Virtual Assistant Certificate of Honors 2022 DEXA Virtual Assistant 2024 Virtual Assistant Professional (VAP) Cert of Chikwendu Chinecherem Gloria.pdf Chikwendu Chinecherem Gloria - Certificate.pdf SKILLS ● Email management ● Inbox management ● Appointment settings ● Light data entry ● Research ● Proficient in the use of Microsoft tools ● Use of Google Workspace ● Time management ● Communication skills ● Problem-solving ● Customer service ● Attention to details ● Teamwork ● Growth Mindset ● Use of communication tools like Slack, Zoom, Google Meet, etc. ● Use of time management/calendar mgt tools like Calendly, Doodle ● Use of project management tools like Trello, Monday.com, Clickup, Asana, etc ● Use of cloud storage tools like Dropbox, Google Drive, OneDrive, etc.