Gloria Benneth

Gloria Benneth

$10/hr
customer support and Engagement Specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Kano, Kano, Nigeria
Experience:
10 years
About

I am a seasoned customer service professional with over 8 years of experience in providing exceptional support to clients across various industries. My expertise lies in building strong relationships with customers, resolving complex issues, and ensuring a positive experience at every touch point.

Throughout my career, I have honed my communication and problem-solving skills, becoming adept at addressing customer needs and maintaining satisfaction even in challenging situations. I am passionate about delivering timely, efficient solutions and maintaining a high level of professionalism at all times.

My experience includes handling inquiries, troubleshooting problems, and supporting both clients and internal teams to streamline processes. I’m proficient in CRM platforms, including HubSpot, Salesforce, and other customer management systems, enabling me to keep track of customer interactions and ensure no detail is overlooked. Additionally, I have a proven track record of working in high-pressure environments while maintaining a positive and solution-oriented approach.

Whether working in a customer-facing role or behind the scenes supporting teams, I am committed to creating meaningful, lasting connections and providing the best service possible. If you're seeking a reliable and dedicated professional who is passionate about customer service and delivering results, I’d love to connect and discuss how I can contribute to your success.

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