I am a customer-focused and performance-driven Customer Service Representative with over four years of experience in technology-driven environments. I specialize in managing high-volume inquiries, resolving complex issues, and ensuring excellent client satisfaction. I’m skilled in CRM systems like Zendesk, HubSpot, and Salesforce, and known for balancing empathy with efficiency to enhance customer loyalty and retention. My goal is to deliver seamless service, support business growth, and create meaningful customer experiences