GloriAnne Rose
DAIRO
CONSULTANT, RESEARCH
& OUTREACH ASSISTANT
VISUAL ARTIST.
Hi there! I'm a creative, organized, results-oriented
professional with the goal to find a workplace
where I can grow and leverage my existing
experience. I'm up for a challenge and am willing
to learn new strategies and tools.
EXPERIENCE
Thought Catalog
Freelance Creative Consultant
Jun 2017 - Sept 2021
Research & assist in building relationships with new
book influencers
Editing interior book layout for publishing
Custom designs & artwork for books and other
publications
Assist with curating and scheduling post to social
media accounts.
Chalkola Art Supplies.
Jan 2019 - Apr 2020
Creative Art Director & Consultant
Directed & managed artist team
Prepared content calendar for social media
Assisted in directing & training artists in the creation
of videos and graphics
Created product demo & product feature videos
Spearheaded process improvement for smooth
workflow between creative team, graphic design, &
social media teams
Plann
Jul 2018 - May 2019
Remote Assistant & Customer Support
Assisted with research, editing, blog posts.
Customer Support, training new hires.
Process improvement and document updates.
Freelance Work
Jan 2016 - Jul 2018
Freelance Customer Support & Editor
Customer support (email & live chat)
Blog post proofreading & editing
Transcription
Freelancer.com Inc.
Jul 2013 - Dec 2015
Customer Experience, Editor & Content Curator
Linkedln
https://www.linkedin.com/in/gloriannerosefd
Email-Portfolio
www.gloriannerose.com
Instagram
@glorianneroseart
POC/Office In Charge in team lead's absence
Provided ongoing feedback and suggestions, and
assisted in improvement of product, team, processes.
Assisted in training new hires for pilot live chat team
Assessed and assisted in improvement of quality of
profiles, products, and services offered.
Exceptional customer service through timely
response to email/support tickets and live chat.
Effectively relayed complex information to both
technical and non-technical users.
Pets n' Us Vet Clinic
Personal Assistant & Artist
Dec 2007 - May 2009
Assisted clinic owner in admin & operations tasks
Customer & patient account management
Shop inventory updates
Animal care: feeding, grooming, outpatient reception
GloriAnne Rose
DAIRO
CONSULTANT, RESEARCH
& OUTREACH ASSISTANT
VISUAL ARTIST.
EDUCATION
BSc. Avionics Technology
PATTS College of Aeronatuics
2009 - 2013
Visual Arts & Graphic Design
First Academy of Computer Arts
2015, short course
Fashion Design
Preston University, UAE-
SKILLS
Research
Process Improvement
Customer Support
Team Management
Content Curation
Editing & Proofreading
Illustration
Design
Conflict Resolution
Creative Thinking
Active Listening
Clear verbal & written
communication
Empathy & Tact
Attention to Detail
Collaboration
REFERENCES
Mackayla Paul
Plann-MJ Lansangan, Manager
Freelancer.com, Inc
(-
William Cariño, Live Chat Team Leader
Freelancer.com, Inc
(-
