Having spent the better part of ten years in the customer service and marketing field has made it my forte. I have garnered a lifetime of experience and have since been given leadership roles in these fields. I have been responsible for developing top performing representatives and maintaining a high performance standard as a Team Manager in the Business Process Outsourcing (BPO) industry as well as other entities I have worked with. I am self-motivated and passionate about challenges and new tasks; this makes it easier for me to work well with any team and impart the same confidence and knowledge on to others.