Glezille L. Macasaet

Leadership & Operations Management

Led acquisition, retention, and reactivation teams in fast-paced environments, consistently meeting performance KPIs through effective tracking, coaching, and data-driven decision-making.

Extensive background in team management, process documentation, and workflow optimization, ensuring business goals are met and service standards exceeded.

Sales Excellence & Customer Relations

Managed end-to-end insurance and client onboarding, tailoring solutions based on detailed needs analysis and consultative sales approaches to maximize conversions and customer satisfaction.

Hands-on experience with complex payment processes, account monitoring, and error resolution, ensuring seamless operations.

Data Analysis & Reporting

Adept in business analytics—translating data insights into actionable strategies to optimize sales funnels, resource allocation, and operational efficiency.

Routinely delivered performance reports and operational analyses to senior management, guiding informed business decisions.

Technical & Communication Skills

Proficient in English and Filipino, with advanced communication skills developed through leadership roles and as a mentor to cross-functional teams.

Strong technical acumen in digital communications, remote team collaboration, and reporting tools.

Education & Professional Growth

Currently pursuing a Master’s in Business Administration, building on a Bachelor’s in Communication Arts to strengthen my analytical and leadership foundation.

I am passionate about leveraging my expertise to support ambitious businesses in a freelance and remote capacity. My commitment to operational excellence, combined with a consultative sales approach and versatile management skills, makes me an ideal partner for organizations seeking growth and efficiency.