Glenn Mirabueno

GLENN MIRABUENO Virtual Assistant | Administrative Support | Customer Service | Creative Solutions ■ Email:-| ■ Phone: - | ■ Location: Ahmadi, Kuwait PROFILE SUMMARY Proactive and detail-oriented professional with 10+ years of experience in administrative support, customer service, content creation, and technical operations. Skilled in virtual assistance tasks such as email and calendar management, data entry, scheduling, and social media coordination. Proficient with tools including Google Workspace, Microsoft Office, Canva, and remote communication platforms. Known for adaptability, organization, and providing high-quality support to meet business goals. Ready to contribute as a reliable Virtual Assistant for long-term success. CORE SKILLS • • • • • • • • • • • • Virtual Assistance & Administrative Support Email & Calendar Management Appointment Scheduling & Travel Coordination Data Entry & Online Research Document Preparation & File Organization Customer Service via Email/Chat Social Media Management & Canva Graphics Basic Photo Editing & Marketing Visuals Project Coordination & Task Prioritization Microsoft Office & Google Workspace Remote Tools: Zoom, Google Meet, Slack, MS Teams Time Management & Problem-Solving WORK EXPERIENCE Photographer / Graphic Designer Diamond International General Trading Co. WLL, Kuwait (2022–Present) • Scheduled and managed multiple photography sessions and official events efficiently. • Created high-quality visual content for reports, marketing, and official publications using Canva and design tools. • Maintained organized digital archives and client files for quick access and accuracy. • Coordinated with multiple teams to ensure timely project delivery. Service Desk Specialist Kamal M. Sultan Co. (KMSCo), Kuwait -) • Handled and prioritized multiple email inquiries daily, providing efficient remote support. • Managed account records and maintained accurate documentation for U.S. Army units. • Prepared reports, updated data systems, and ensured smooth workflow for senior staff. • Delivered exceptional customer support with strong communication skills. Web Content Developer / Online Sales Representative AAB World, Kuwait -) • Managed online content, optimized product listings, and ensured brand consistency across platforms. • Responded to customer inquiries via email and chat, ensuring excellent service and timely resolutions. • Assisted in creating and scheduling social media content and marketing campaigns. • Tracked performance indicators and provided analytical reports for digital strategy. (Earlier experience in retail sales, technical support, and team leadership available upon request.) EDUCATION Computer Technology, Philippine Science and Technology Center REMOTE WORK READINESS • • • Time Zone Flexibility: Available 9 AM or 10 AM EST (4–5 hours daily) Equipment: Reliable internet, headset, webcam, and quiet workspace Communication Tools: Zoom, Google Meet, Microsoft Teams, Slack