Glenn Khristian Garchitorena

GLENN KHRISTIAN C. GARCHITORENA Santa Rosa Laguna Contact #:-- OBJECTIVE To be part of an organization where I could use my skills and given trainings and to be more effective in the industry I choose to belong to and contribute my knowledge earned and learn more being in Business Process Outsourcing. EDUCATIONAL BACKGROUND Secondary : Partido College- TRAININGS ENGLISH PROFICIENCY PROGRAM (EPP) ● Basic training for call center agents ● May 2007 ● Received a certificate of completion SKILLS ● Computer Literate ● Verbal and Written Communication Skills WORK EXPERIENCE TELETECH Chat Support October 13, 2021 - March 4, 2022 OPTUM GLOBAL SERVICES Patient Care Coordinator October 20, 2020 – September 30, 2021 SPI GLOBAL SERVICES Customer Service Representative May 2020- September 30, 2020 CONCENTRIX Customer Service Advocate Aetna May 2019 – January 2020 SUTHERLAND GLOBAL SERVICES Customer Service Representative Amazon October 2018 – March 2019 TELETECH Amazon Customer Service Representative November 9, 2017 - April 3, 2018 McAfee Global Intel Security Sales and Retention (North America, Latin America, Europe, Middle East, Africa & Asia Pacific) Sales and Retention Consultant March 31, 2015 - November 6, 2017 SUTHERLAND GLOBAL SERVICES McAfee – EMEA (Europe, Middle East, Africa) Customer Service Representative October 13, 2014 - March 31, 2015 CHARACTER REFERENCES Mark Anthony Regulado SUTHERLAND GLOBAL SERVICES Team Manager - PAMELA AMOR ORATA SUTHERLAND GLOBAL SERVICES Senior Team Manager-