Glenda D Souza

RESUME --GLENDA D’SOUZA Date of birth: 15th Dec 1976 ► OBJECTIVE: An aspiring team worker, hard working and dedicated professional who wants to meet the challenges posed in the industry and to contribute towards the growth of the organization along with self-motivation. ► LANGUAGES KNOWN: ► English, Hindi, Marathi ► SKILLS SET: ► People Management ► Good Communicator ► Efficient Organizer ► EDUCATIONAL QUALIFICATIONS: Year Degree/Certification Institution/University Grade/Class 2012 MBA Travel and Tourism Indian School of Management I - B.B.A AIEM (Mumbai) I H.S.C Mumbai University II Mumbai University II - S.S.C ► ADDITIONAL QUALIFICATION: PRESENT ORGANISATION Organization Please See Advertising Pvt Ltd Designation Senior Executive : Admin and HR Tenure 3rd August 2018 - Presently Working PREVIOUS ORGANISATION Organization Freelancer Designation Freelance Consultants Tenure 1st October 2013 - 1st August 2018 Experience : Freelancer for two corporates : Flight and Hotel reservation PREVIOUS ORGANISATION Organization Allied Digital Designation Assistant Manager - Admin Tenure 28th September 2012 – 29th October 2013 PREVIOUS ORGANISATION Organization Axis- A Genpact Company Ltd (Audit) Designation Senior Travel consultant ( Team Lead ) Tenure 6th February 2009 – 15th September 2012 Experience : 4 years of experience as a Team lead—Travel Desk PREVIOUS ORGANISATION Organization Siro Clinpharm Pvt Ltd (Pharma Research Based Company) Designation Senior Executive : Travel Desk cum Admin Tenure 29th May 2002 – to- 1st January 2009 Experience : 9 years of experience as a Senior Executive Administration - Travel Desk KEY AREA Travel Desk Management (International &Domestic) RESPONSIBILITES • Mumbai,Bangalore,Chenai,AndharaPradesh,Delhi,Kolkata,Lucknow Gujarat,Ahmedhabada,Hyderabad,Indore( PANINDIA) • Worked with 5 implants for best fare comaparison • Group Bookings (200 Employees –Flights /Hotel/Ground Transfer) • Planning & Organizing & Budgeting International Travel, Visa, Hotel Reservation According to the Organization terms &Condition. Visa Management Hotel Reservation (International & Domestic) Managing Conference / Investigator’s Meeting Major Responsibility Costing Vendor • Providing case to case support at any point of change in travel, looking into the immigration of the Traveler. • Coordination with embassies ,Consulates, Agents---Visa Processing • Coordination & Supervising for Documentation, Contracts and Processing and Submission of related Document from Employee and Agents • Preparing check list of all required documents for visa process. • Coordinating with Consulate, Agent & Employees for latest updates and Changes in the Documentation Process. • Countries Handled Visa’s: USA/UK/UAE Schengen Country/Singapore/Australia/Sweden/Dubai /APAC Countries ( Business, Tourist & visa on arrival) • Arranging Stay of employees within India and UAE • Ground transfers in UAE arrangements for employees with English and Hindi speaking chauffeur. • Service Apartments compare sheet for international long stay for individual as well as group. • Providing Case to Case Support ---According to the change in Long term & Short term stay as business requirement. • Co ordinate with Project Managers • Prepare itinerary for travel- BUDGET • Make arrangements of flight/Hotel/Car • • Co ordinate for scheduling and re scheduling of Flights/Hotel/Ground transfer’s as per request Compare rates Using Clear Trip/Make My Trip/Travel velocity/Ease My Trip - MIS SHEET • Costing for conferences • Reservation of flights done through portal. • Arranging FOREX : Per Diem basis Management • • • • • Arranging International calling card, across globe SIM CARD Car Arrangement : Local & outstation ground transfers Stationery, office Equipments, AC, Pest Control, Company Buses Travel Insurance International – Issuance for employees Travel Service Provider General Administratio n • Facility Management, Security, Housekeeping, CUG//Data Card, Canteen , Electricity Bill ,MTNL bills, Legal Documentation and Liaisoning with government officers. HR Management • • • • • • • • Glenda D’Souza Payroll. Surveys. Recruitment and selection. Training and development. Compensation and benefits. Retention. Safety and health.