Glen Wafula

Glen Wafula Nairobi Ngara 116, Nairobi, 00416-|- Objective Detail-oriented and highly organized Virtual Assistant with 5 years of experience in administrative support, customer service, and project management. Adept at managing multiple tasks simultaneously and ensuring the efficient operation of business processes. Seeking to leverage my skills to support [Company Name] in achieving its goals. Professional Experience Virtual Assistant Dressthatboy – Remote 2019 – 2022      Managed scheduling and calendar coordination for executives. Handled customer inquiries and resolved issues via email and phone. Conducted market research and compiled reports. Assisted with social media management and content creation. Organized and maintained electronic filing systems. Administrative Assistant Bohoxdecor – Remote 2022 – 2024     Supported office operations including data entry, filing, and correspondence. Coordinated meetings, prepared agendas, and took minutes. Provided customer support and managed client relationships. Assisted with bookkeeping and expense tracking. Skills            Content Creation Community Engagement Social Media Management Analytics and Reporting Copywriting Brand Management Influencer Marketing Calendar Management Email Management Data Entry Bookkeeping Education Bachelor of Public Relations Kenyatta University, Nairobi 2016 – 2018 Certifications  Virtual Assistant Certification Languages  English References Roxanne Daniels Bohoxdecor Manager-Moses Muthoni Dressthatboy CEO-