Glean Jimenez

Glean Jimenez VIRTUAL ASSISTANT ABOUT ME WORK EXPERIENCE Being your happy, reliable and resourceful virtual assistant will help you get things done in a timely manner. By lifting unnecessary small and big tasks from you, will surely keep you on top of your game. SOCIAL MEDIA MODERATOR | 2018 - PRESENT HEALTHY BABY FOOD IDEAS PHILIPPINES CONTACT Email:-Skype ID: gleancjimenez Facebook: gleijimenez Instagram: glei_jimenez SKILLS & ABILITIES Email / Calendar / File Managements Data Entry Follow up client/customer Organization of email / contact lists Online Booking Arrangements Social Media Management Social Media Moderation Research Savvy SOFTWARE Google Suites MS Word / Powerpoint / Outlook Adobe Acrobat Professional Evernote / Lotus Notes Basic Asana / Trello Canva / PicsArt / SnagIT Windows Movie Maker Approve / Decline posts and initiate informative response Accept / Decline member requests Remove / Block members violating the house rules Randomly answer posts and educate members inline with the group's advocacy Contribute informative posts Collaborate with other Administrators and Moderators for improvements of the community C&A (INSTRUMENT) DESIGNER | 2011 - 2014 PETROKON UTAMA SENDIRIAN BERHAD Execute and handles design drawings Maintain organization of drawing / document files in the network Send email / reply to client regarding design queries Document / Drawing retrieval through client's database Attend site visit as required by the project Reliever of designer's absence Directly reports to Lead Engineer Manage multiple tasks and projects Train and manage Bruneian trainees Attend client meetings as required Attend training as required by the project CUSTOMER SERVICE REPRESENTATIVE | 2006 TELETECH Resolve technical issues on DSL connection Walk-through customers on standard troubleshooting procedure Listens attentively and empathize to irate callers Escalate calls to Tier 2 as needed