Glaiza Mae Dejumo
Virtual Assistant | Bookkeeper & Admin Support
-
Antipolo City, Philippines 1870-
I am a proactive and dedicated freelancer with an established track record of high productivity
and reliability. I specialize in providing quality service support by effectively managing remote
office tasks. My commitment to excellence ensures that I approach each project with
unwavering dedication, focusing on delivering results that meet and exceed expectations. I
prioritize timely completion of assignments while upholding integrity in all my professional
interactions. My goal is to foster strong client relationships through consistent communication
and a problem-solving mindset, enabling me to contribute positively to any team or project I
work on.
SCHOOL ATTENDED
ICCT COLLEGES CAINTA
Financial Management | September-
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT
Computer Service Literacy | December 2018 - March 2019
Bookkeeping | February 2019 - March 2020
VIRTUAL ASSISTANCE PROGRAM
Freelancing | May 2024 - June 2024
WORK EXPERIENCE
BOOKKEEPER
ONLINE SELLING (E-COMMERCE)
GJJG'5 WEARING APPAREL MANUFACTURING
Self-employed ( Zamelle Clothing)
January- May 2024
May 2020- Jun 2023
Established and managed an e-commerce business, overseeing end-to
Assisted in the preparation of financial statements,
including balance sheets and income statements, to
support business decision-making.
Developed and maintained an organized system for
tracking expenses, ensuring timely updates and proper
categorization.
Identified and resolved financial discrepancies by
analyzing reports and verifying documentation.
Generated financial reports for management review,
providing insights into cash flow, expenses, and budget
variances.
Managed vendor payments and monitored accounts
payable to maintain strong supplier relationships.
Ensured compliance with accounting standards and
company policies by following best practices in
bookkeeping and financial reporting.
E-COMMERCE INTERN
Jacinto & Lirio
August 2024- September 2024
Managed the Shopee online store by updating product listings,
end operations, from sourcing products to customer service.
Maintained and optimized the Facebook business page by
curating engaging content, responding to inquiries, and
managing ad campaigns.
Created and managed product listings with well-crafted
descriptions and high-quality visuals to attract potential buyers.
Produced video content and graphics for promotional materials,
enhancing product presentation and brand image.
Implemented quality control measures to ensure that products
met customer expectations and minimized returns.
Provided exceptional customer service by promptly addressing
concerns, processing orders, and ensuring a smooth purchasing
experience.
Managed inventory levels, tracked sales trends, and restocked
products based on demand analysis.
Handled logistics and order fulfillment, coordinating with
couriers and ensuring timely delivery.
FINANCE PROJECT MANAGER
Overcoming Asthma, LLC
October 2024- March 2025
monitoring inventory levels, and ensuring timely order fulfillment.
Conducted product research and assisted in creating
compelling product descriptions to enhance online visibility
and sales.
Provided customer support through online chat, promptly
addressing inquiries, concerns, and order-related issues to
enhance customer satisfaction.
Assisted in cross-selling and upselling strategies by analyzing
customer purchase behavior and recommending relevant
products.
Coordinated with the logistics team to ensure smooth and
timely order shipments, minimizing delays and optimizing the
fulfillment process.
Monitored and analyzed store performance metrics, including
conversion rates and customer engagement, to identify areas
for improvement.
Assisted in marketing initiatives such as promotions, discount
campaigns, and social media engagement to drive traffic and
sales.
Organizes finance-related projects and manages a
ClickUp workspace to ensure tasks and timelines are
clearly defined.
Develops and maintains customized ClickUp workflows,
templates, and task boards tailored to the finance team’s
needs.
Facilitates communication between the finance team
and stakeholders by sharing updates and ensuring
alignment.
Tracks task progress in ClickUp, identify bottlenecks,
and present progress updates using reports and
dashboards.
Maintains an organized repository of project documents,
document best practices, and propose workflow
enhancements.
SKILLS
WHAT I CAN DO:
Bookkeeping
Data Entry and Management
Social Media Management
Customer Support
Research Assistance
Order processing
Calendar management
Email Management
File Organization
Appointment Scheduling
Project Management
Time Management
Productive & Creative
Organizational Skills
Technical Skills
Communication Skills
EXPERTISE
Bookkeeping
Maintain financial transaction
systematically
Track income and expenses
Compliance with regulations
Budgeting
Forecasting
Prepare financial reports
Data Entry Management
Maintain accurate data
Keep confidentiality
Organize information
Glaiza.Mae Dejumo
YOUR VIRTUAL ASSISTANT
Administrative Support
File Organization
Research Assistant
Calendar Management
Email Management
Assist operational workflow
Chat Support
Financial Project Management
Prepare Financial Report
Coordinate with the teams
Implement Time-Tracking
Assist Financial workflows
Manage the Financial project
