Gladys Wanjiru Kibira

Gladys Wanjiru Kibira 784, Biashara Street Kilifi, Kenya, 80108 --Objective: Dedicated and highly organized Virtual Assistant with four years of experience providing comprehensive administrative and executive support. Proven track record of delivering efficient solutions and managing tasks to enhance productivity. Seeking a position as an appointment setter to contribute my skills and expertise to a dynamic team. Professional Experience: Virtual Assistant Jiji Company Nairobi, Kenya March 2019- August 2023 • Managed day-to-day administrative tasks, such as email management, scheduling appointments, and coordinating meetings, resulting in improved organization and time management for the executive team. • Conducted research and compiled reports on various topics, including market trends, competitors, and industry insights, enabling informed decision-making. • Assisted in bookkeeping tasks, such as tracking expenses, managing invoices, and reconciling accounts, contributing to financial accuracy and efficiency. • Created and maintained detailed spreadsheets, databases, and files to ensure easy access to critical information and streamlined data management. • Handled phone calls and inquiries, providing exceptional customer service and ensuring that all communication was professional and efficient. • Supported event planning and coordination, both in-person and virtually, by arranging logistics, managing guest lists, and overseeing follow-up activities. • Assisted with social media management, including content creation and scheduling, to enhance the company's online presence and engagement. • Completed various ad-hoc tasks and projects to assist the executive team in achieving their goals and objectives. Education: Degree: Bachelor of Science (Business Management) University of Nairobi Nairobi, Kenya Graduation Year: 2018 Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Excellent organizational and time management skills Strong communication and interpersonal abilities Research and data analysis Financial management and bookkeeping Calendar and appointment scheduling Social media management Attention to detail and problem-solving Adaptability and quick learning References: Available upon request.