Gladys Villareal

Gladys Grace M. Villareal Social Media Manager Executive & Virtual Assistant PROFESSIONAL SUMMARY Social Media Manager and Virtual Assistant with several years of experience CORE SKILLS ​ Management supporting start-up and micro business owners and professionals in managing their online presence and daily operations. Skilled in content planning, social ​ media management, and administrative support that keeps businesses organized and visible online. ​ while ensuring consistent brand messaging. ​ Caption Writing & Brand Messaging ​ Facebook, Instagram & LinkedIn Management Also a Digital Skills Trainer who mentors aspiring freelancers and entrepreneurs in social media management, virtual assistance, and digital Canva Graphics Creation professional thought leadership. Known for maintaining structured content calendars, creating engaging posts, and supporting client communication Content Planning & Content Calendars Experienced in handling social media accounts across different industries, including construction and architecture, restaurants, events management, and Social Media ​ tools. Client Communication & Inbox Management ​ PROFESSIONAL EXPERIENCE Freelance — Social Media Manager / Virtual Assistant Calendar & Task Coordination ​ Administrative & Executive Support DECEMBER 2020 - PRESENT Provide social media management and virtual assistance services for professionals and start-up and small business owners. Key Responsibilities: ●​ Managing social media accounts across Facebook, Instagram, and LinkedIn ●​ Developing content calendars and posting schedules ●​ Creating graphics and social media visuals using Canva ●​ Writing captions and maintaining brand consistency ●​ Managing client communication and online inquiries ●​ Supporting administrative tasks and project coordination EDUCATION Bachelor in Broadcast Communication Polytechnic University of the Philippines Sta. Mesa, Manila Date Graduated: 2005 ●​ Worked with clients in industries such as: Construction and architecture​ Restaurant and food businesses​ TRAININGS & CERTIFICATIONS Events management​ Professional branding and thought leadership AI for Digital Novice MSMEs - Freelance — Digital Skills Trainer JUNE 2021 - PRESENT International Labour Organization Conduct training programs and workshops for aspiring freelancers and small Start and Improve business owners, focusing on digital skills, entrepreneurship, and online Your Business - marketing. International Labour Programs Delivered: ●​ Start and Improve Your Business – International Labour Organization​ ●​ DigitalJobs PH – Department of Information and Communications Technology Key Contributions: ●​ ●​ ●​ Assistance Department of Information and Communications Technology Social Media marketing, general virtual assistance, and basic WordPress. Marketing - Facilitated virtual workshops and mentoring sessions for Department of entrepreneurs and freelancers. Information and Guided MSMEs in developing marketing strategies and digital Communications transformation initiatives. Technology JUNE 2018 - MARCH 2021 Planned and coordinated social and corporate events while supporting marketing promotions and event logistics. Key Responsibilities: Organized and executed events, including vendor coordination and logistics management. ●​ Managed event communications with clients, suppliers, and attendees. ●​ Promoted events through social media and online marketing platforms. ●​ General Virtual Delivered over 560 hours of technical training on social media Event Coordinator — Series of Fortunate Events Management, Manila ●​ Organization Ensured smooth on-site event execution and guest experience. Supervisor — Aura Mosca Travel Co., Bataan JANUARY 2020 - DECEMBER 2020 Oversaw daily operational activities and supported customer service and travel coordination for clients. Technical Support Agent — Harte-Hanks, Manila (Samsung America) OCTOBER 2012 - MARCH 2013 Provided customer support and technical assistance for Samsung products, maintaining high customer satisfaction. Sales & Marketing Coordinator — Taps & More Trading LLC, Dubai, UAE OCTOBER 2010 - JULY 2012 Supported marketing and sales operations, including client coordination, brand promotion, and marketing communications. Executive Secretary — Middle East Sanitary Marketing Agency, Dubai, UAE NOVEMBER 2007 - AUGUST 2010 Provided executive and administrative support while assisting with marketing coordination and corporate communications. COMMUNITY Host/Volunteer — Connected Women Bataan 2023 - PRESENT Support programs that empower women through digital skills, entrepreneurship, and community networking initiatives.