GLADYS
PALACIO
VIRTUAL ASSISTANT / GRAPHIC DESIGNER
WORK EXPERIENCE
ABOUT
Versatile and highly skilled administration
professional who strives to ensure that all
tasks are successfully accomplished
within time.
Highly analytical thinker
with demonstrated talent for planning,
initializing and implementing operational
procedures.
PROFESSIONAL
SKILLS
VIRTUAL ASSISTANT/GRAPHIC DESIGNER
2021 - 2023
Managing an E-commerce online store. Create designs for all the
POD products/digital templates. Upload and create product listings.
Process orders, and answer all inquiries.
Assist the CEO with all their technical needs.
Create social media posts for marketing purposes.
Assist clients in scheduling
Manage CEO calendar
ONLINE TRAVEL AGENT/COORDINATOR
Data Entry
Graphic Design
Business Presentation
Word Press Website Builder
Web Research
Social Media Management
Travel Coordinator
Layout Design
Photo Editing
Administrative Support
Amazon Product Sourcing
SEO Optimization
Product Listing
2016 - 2020
PERSONAL SKILLS
ADMINSTRATIVE ASSISTANT
Time Management
Reliable and Professional
Organized
Fast learner
Motivated
Flexible
Problem Solving Abilities
Customer Service Skills
Specialized in doing reservations and bookings
Specialized in handling customer inquiries and concerns
Plans and arrange itineraries.
Promoting and marketing the business and handling social media
page.
NON-VOICE CUSTOMER SERVICE REPRESENTATIVE
KGP Philippines | 2010
Providing answer to all sorts of questions catering US, UK and Ireland
clients.
1997 - 2008
Responsible for preparing weekly presentation report for customer.
Updates and provides report needed by my superior and make a
graphical presentation if necessary.
Assist all the supervisors in all technical needs such as encoding data,
typing memo and other clerical job.
Responsible in handling recruitment and other personnel matter like
timekeeping, employees record, and performance of all employees.
Facilitate company's event, and provides general support
COMPUTER SKILLS
MS Office Applications
WordPress
Photoshop
Canva
Other Online Applications like Asana,
Slack, Click-up, Google Suite and others.
CONTACT
Silang Cavite, Philippines
--gladys_palacio
https://gladysites.xyz/
EDUCATION
BACHELOR OF SCIENCE IN COMPUTER SCIENCE
Philippine Women's University
ONLINE TRAINING
WordPress Development
Online Arbitrage / Amazon FBA Product Sourcing Workshop
SEO Optimization
