Curriculum Vitae - GLADYS MITAMBO | March 2020
Gladys Mitambo
cashier
--
To develop a strong and stable career and use my knowledge, practical skills
and strong abilities to Support the growth, profitability and efficiency of the
organization that offers an opportunity for personal and professional
development.
WORK EXPERIENCE
August 2019 - January 2020
cashier | Briden CyberCafe and Snack shop
DUTIES AND RESPONSIBILITY * Handle cash and credit transactions with
customers * Collect payments and Issue change or refunds * Count money in
cash drawers at the beginning and end of shifts to ensure that amounts are
correct and that there is adequate change * Make sales referrals, cross-sell
products and introduce new ones * Resolve customer complaints, guide them
and provide relevant information * Bag items carefully * Greet customers when
entering or leaving establishment * Maintain clean and tidy checkout areas *
Keep records of outside caterers * Pleasantly deal with customers to ensure
satisfaction
EDUCATION
2017 - 2017
certificate in 3D animation and multimedia
Shang tao media arts college
2017 - 2022
Bachelor of science in computer science
University of Nairobi
2015 - 2015
certificate in ICDL
wang point centre
2011 - 2014
kenya certificate of secondary education
Newlight senior girls
Empowered by
Curriculum Vitae - GLADYS MITAMBO | March 2020
SKILLS
Cashier operations
Competitor and market analysis
Creativity
Customer comfort and safety
Customer service
Kitchen management
Marketing
Multimedia
Negotiation
Office tools: Word, Excel, Outlook
Payment collection
Receiving and welcoming guests
Verbal communication
LANGUAGE SKILLS
Swahili
English
HOBBIES
creative Writing
listening and dancing to music
traveling
volunteer work
CERTIFICATES
November, 2014
K.C.S.E
This is a certificate awarded to a candidate once they are done with their four
years secondary school education programme.
Empowered by
