Gladys Leah Valle

With a diverse range of skills and over nine years of experience as a freelancer and customer service professional, I believe I have the expertise and dedication to contribute to your team's success.

Throughout my career, I have developed a strong foundation in virtual assistance, customer service, and digital marketing, allowing me to effectively support businesses and provide exceptional service to clients. As a virtual assistant, I have successfully managed various administrative tasks, handled customer inquiries, managed social media accounts, and implemented SEO strategies to improve online visibility and engagement.

In my previous roles as a Customer Service Representative and Account Expert, I gained invaluable experience in delivering top-notch customer support, resolving issues, and building positive relationships with clients. I have a proven track record of exceeding customer expectations, meeting deadlines, and adapting quickly to changing priorities. I am adept at multitasking and utilizing various communication channels to ensure efficient and effective customer interactions.

Additionally, I have spent five years as a Real Estate Appointment Setter, where I honed my cold-calling and negotiation skills. I am well-versed in lead generation, qualifying prospects, and nurturing relationships to drive successful real estate acquisitions. This experience has further enhanced my ability to connect with individuals, understand their needs, and deliver personalized solutions.