Gladys Feo Felix

GLADYS FELIX Lagos, Nigeria • - •- SUMMARY Creative and detail-oriented transcriptionist, editor and proofreader, and also a committed and enthusiastic virtual assistant and researcher with over 4 years of expertise in transcribing long length audios, editing and proofreading, high quality contents including books, scripts, blog articles, reports, proposals, professional correspondences and other contents that drive engagement and elevate brand identity. Proficient in Microsoft Office Suite, Google Docs and workspace. Known for meeting tight deadlines, collaborating effectively with teams, and delivering high-quality results that exceed expectations. __________________________________________________________________________ CORE COMPETENCIES Soft Skills: Effective communication and interpersonal skills, critical thinking and problem solving, attention to detail and accuracy, team collaboration and relationship, confidentiality and discretion, time management and multi-tasking. Technical Skill: Excellent content writing and copy writing, editing and proofreading (books, blog articles, web content, newsletters, ad copy’s, scripts, reports, professional correspondence). Understanding of SEO principles and best practice, ability to write clear, concise and engaging contents, research and fact-checking skills. ________________________________________________________________________ EXPERIENCE GP Media (Lagos) | Transcriber/Editor/proofreader | Jan., 2022-present  Transcribed over 200 audios into high quality documents to prepare author books and manuals.  Wrote and edited articles, author books, website copy, reports, email newsletters, professional documents, social media content, for various clients across industries ranging from health, legal, media, education.  Collaborated with clients to understand project goals and deliver tailored, polished content within deadlines.  Optimized written content for SEO and audience engagement. Onesound TV (U.K) | Resource Manager/Transcriber  | Feb., 2021-Dec. 2021 Transcribed multiple audio and video recordings of various meetings ensuring accuracy, clarity and compliance with organizational standards.  Developed a scheduling sequence to publish content on various platforms and proposed promotional activities.  Published over 100 articles on topics including lifestyle, productivity, and personal development.  Carried out routine checks on the organization’s sites, and general maintenance and management of the sites.  Published ebooks of various format (ebook, paperback, hardcover) on amazon, google books, kobo, Barns and Nobles and other books platforms.  Edited and formatted user-generated content for readability and coherence.  Researched for new online platforms to publish and advertise the organization’s product and also increased the sales and income of the organization.  Created email sequences and sent personalized pitches.  Maintained long-term client relationships through consistent quality and reliability  Collaborated on generating ideas for new content or updating existing ones. Onesound Charity (Lagos) | Editorial Assistant/Coach Trainer | Jan. 2020 - Sept. 2020  Trained a team of 10 volunteers in transcribing, enabling the consistent production of clear, concise, high-quality contents for charity and other events.  Developed a comprehensive transcribing, editing and proofreading training curriculum tailored to the organization’s content writing needs, resulting in a 50% improvement in team productivity.  Introduced Innovative editing and transcribing workflows that reduce turnaround time for documents by 40% ensuring timely content delivery to the organization’s management.  Assisted senior editors in proofreading and fact-checking articles and books prior to publication.  Ensured adherence to editorial guidelines and style standards. ___________________________________________________________________________ EDUCATION, TRAINING & CERTIFICATION University of Benin, Benin Nigeria, LLB.B.L: LAW TOOLS     Google Docs, Microsoft Word, Grammerly, ProWritingAid, Wordpress, Notion, Trello Canva, Adobe Express 2014