Gladies L. Albaytar

Gladies L. Albaytar- Area A Parola Tondo Manila, 1012- Objective To secure a challenging and responsible career opportunity and fully utilize my knowledge and skills while making a significant contribution to the success of the company. Skills & Abilities Attention to Detail and Organization Clear and Effective Communication Listening and Understanding Capacity Positive Attitude Adaptability and Flexibility Research and Analysis Prioritization and problem-solving Discretion Teamwork Experience October 2019 – May 2020 Executive Secretary, ANEA Marketing Performs many administrative support, organizational and customer service tasks to ensure the professionals they assist have all of the resources they need. answering phones and directing the calls to the correct people organizing and servicing meetings (producing agendas and taking minutes) October 2018 – October 2019 Customer Care Associate, INFOCOM Technologies Resolve customer complaints via phone Use telephones to reach out to customers and verify account information Troubleshoot internet connection Scheduling technicians visit August 2017 – January 2018 Customer Service Representative, Convergys Resolve customer complaints via phone Assisting Customer in adding a line to their account Shipping orders Upgrade or downgrade the account Hard Selling Cellphones and Lines March 2014 to October 2015 Service Admin, RACAL Motor sales office management answering phones and speaking with clients assisting an employer clerical work (including maintaining records and entering data), or a variety of other tasks Education Technological University of the Phils. – Manila – BSC-CS Graduate March 2013 Studied artificial intelligence, computer systems and networks, security, database systems, vision and graphics, numerical and dataflow analysis. References List available upon request Signature: Gladies Albaytar