Gjenylyn Luciano

I am currently looking for a position where I can enhance and use my skills as a Telemarketer, Customer service and as a virtual assistant.

I previously worked as a call center agent, handling big Financial, Telecommunication accounts such as Metlife and Verizon, and Shopify where I had undergone extensive training to improve my customer service and communication skills.

Here are the list Tools Handled and Apps I have handled:

• Microsoft Dynamics 
• Zoho CRM
• Processing orders for E-commerce platform 
• Shopify
• Bigcommerce
• Ebay
• Aliexpress
• Dropified
• Asana
• Dropbox
• MS Word
• MS Excel
• Data entry
• Chat Support
• Order Fulfillment
• Google Sheets
• Five nine
• Microsoft Dynamics
• Ring central
• Auto-cad
• Sketch-Up
• Adobe PhotoShop

Other Fields of Expertise:

• Outbound Telemarketing campaign manager
• Inbound customer service support  
• Dental Health insurance Benefits and claims representative
• Email customer support
• Facebook customer support
• Design and planning 

I'm a Jill of all trade whom you can depend on.