Giselle Fabiola Martinez Montoya

Giselle Fabiola Martinez Montoya

$10/hr
Architect and virtual assistant Specialist in administrative management and customer service
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
31 years old
Location:
Saltillo, Coahuila, Mexico
Experience:
3 years
GISELLE MARTINEZ MONTOYA- linkedin.com/in/giselle-fabiola-martinez-montoya https://sites.google.com/view/gisellemartinezmontoya/inicio Architect and executive assistant with more than 4 years of experience in different administrative tasks such as office management, in charge of managing calendars, emails, travel management, itineraries and other similar tasks. With extensive experience in the digital marketing and sales sector focused on customer service, with native Spanish and advanced professional English. With organizational skills, team management, assertive communication skills and interpersonal skills, with leadership, attention to detail and quick response capacity SKILLS: • Instant Response • Problem Resolution • Attention to detail • Organization • Safety standards • Google Tools• Notion• Microsoft 365 • Booking • Calendar • Autocad and SketchUp EDUCATION: Architectural Degree – Instituto Tecnológico de Pachuca – 2013 – 2018 Empresarial English - Méx Oct 2023 - Nov 2023 Marketing for startups - Méx Ago 2021 - Oct 2021 Customer Service and Costumer Communication - Méx Mar 2023 - May 2023 WORK EXPERIENCE (RELEVANT): Architect Designer and On-Site Project Manager – MAFA Jan 2018 – December 2019 - 3D rendering and visualization - Moderation and creation of plans - Interior and furniture design - Design of residential spaces - Project management focused on work and construction Architect Degree Teacher – COLLESH Jan 2023 – Today (Virtually) - Architectural design. - 3D rendering and visualization. - Modeling and creation of plans. - Advice and consulting on projects. - Estimation of costs and budgets. - Viability and feasibility analysis. - Investigation and development. - Presentations and proposals. - Interior and furniture design. - Design of commercial, residential, educational, educational spaces, cultural, sports and garden - Preparation of technical documentation. - Virtual consultations and conferences. Administrative Assistant – AIR Arquitectura Integral Ramonetti Sep 2023 – Today. - Organize and maintain digital documents. - Make backup copies of important documents. - Ensure that files are well organized and accessible. - Prepare reports and presentations. - Manage expenses and maintain financial records. - Update databases and contact lists - Prioritize tasks and projects. - Remember deadlines and important dates. - Publish content on social networks. - Manage interactions with followers and clients. - Maintain an active online presence, responding to messages or comments and making descriptions - Scheduling appointments and meetings - Calendar management - Travel organization and reservations - Monitoring of tasks and projects - Management of emails and correspondence - Preparation and editing of documents - Maintenance of databases and records - Management of electronic files and documents - Creation and maintenance of reports and presentations - Research and information collection - Logistics coordination of events and conferences - Billing and payment tracking - Inventory and supply management - Budget preparation and expense tracking - Customer service and administrative support - Making phone calls and tracking messages - Organization and maintenance of the virtual office - Coordination of virtual meetings and videoconferences - Monitoring deadlines and deadlines - Social media management and administrative marketing ACHIEVMENTS: - Moderated and managed team collaboration meetings with around 10 people, bringing together different departments of the company and improving meeting performance by 20% in efficiency and task completion. - Updated the portfolio of suppliers and clients regarding the most current projects. Without leaving aside previous projects. - I created a drive concentrate with all purchase orders, tracking, purchases and billing for each project and client. - I made the company's administrative processes efficient by 20%. - I made multitasking processes in the company efficient by 15%. - I improved customer service in the company by 50%. - I improved supplier monitoring in the company by 40%. - Architect on site around Mexico - Effective Budget Management on site
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