Girly Solano
- ·--Brgy. Sanjose Dasmarinas , Cavite City Philippines 4114
ADMIN , EXECUTIVE VIRTUAL ASSISTANT , CSE, BOOKKEEPER
A Result-oriented with experience in leadership roles, Highly skilled Executive Admin Virtual Assistant with
extensive experience in Real Estate, Airbnb VA, Customer Service, and Bookkeeping roles. Proficient in
streamlining administrative processes, providing top-notch customer service, and managing financial
records. Adaptable and tech-savvy professional committed to supporting executives in a day to day daily
operations, delivering exceptional client experiences, and maintaining accurate financial records. A
versatile, detail-oriented, and proactive team member who excels in multitasking and problem-solving.
KEY COMPETENCIES
Time Management
Communication Skills
Client relationships
Analythical Thinking
Financial Reporting
Technical Proficiency
Research Skills / Adaptability
Problem Solving/ Confidentiality
Attention to Details
Organizational Skills
Project management
Customer Service Skilla
PROFESSIONAL EXPERIENCE
JP Wisdom Business Consultancy and Accounting Services
Office Admin Staff
August 2020 - Present
We provide solutions for starting up a business. From DTI – (Single Proprietor), Partnership to Corporation.
Our services include company Setup, accounting/bookkeeping, management consulting, BIR
Compliance/Tax Management/Tax advisory, Documentation & Immigration Assistance/Visa Processing,
BOI and PEZA incentive registration, and many other fields. We cater to clients a list of both International
and Domestic companies. From small, single businesses to large, multi-national organizations, JP Wisdom
Consultancy made strategies to meet each of our client’s needs.
Roles :
Administrative Support Office Staff with the day-to-day office operations.
Handling document creation, formatting, and editing. Maintaining files and records, both physical and
digital.
Welcoming clients and visitors to the office.
Assisting with client inquiries and directing them to the appropriate consultants.
Managing client databases and contact information.
Scheduling client meetings, consultations, and appointments.
Compiling reports, Assisting with client billing and invoicing
Tracking expenses and preparing financial reports.
Managing accounts payable and receivable processes.
Ambedo Holdings LLC
Executive Virtual Assistant
February 2023 - August 2023
Assisting and supporting executives with the day-to-day office operations and management of their Airbnb
rental properties. Provide Research, leads, and Submitting Proposals to Property Owners to lease their
property. Booking, Emails, and Calendar Management. Guest Communication, Listing Management, Checkin and Check-out Assistance, Performance Analysis,Administrative Tasks, Property Promotions.
Roles :
Responding to guest inquiries and messages, providing information about the property, check-in/checkout procedures, and local recommendations.
Updating and maintaining the availability calendar to prevent double bookings.
Managing reservations, including booking confirmations, modifications, and cancellations.
Administrative Tasks
Coordinating cleaning and maintenance services, ensuring the property is clean, well-maintained, and
ready for incoming guests.
Handling any maintenance issues reported by guests or housekeeping staff
Handling billing and invoicing for guest stays, ensuring accurate record-keeping of income and
expenses related to the property.
IQOR PHILIPPINES
April 2021 - August 2022
Customer Service Representatives and Sales Support
iQor is a business process outsourcing firm that specializes in customer service, third-party collections, and
accounts receivable management. It designed the CX private cloud technology platform to support a wide
range of business needs on-demand, based on the promise of a people-first culture and cutting-edge
technology.
Sales Support :
I fielded calls from customers who needed help with their phone bills, internet connections, or anything
else that had to do with the total amount of money that was owed for services performed or goods
provided. I processed requests for the activation of accounts, upgraded and renewed subscriptions,
sent billing statements, and clarified details in those statements.
MEDICARE HEALTH INSURANCE
July 2022- December 2022
Cold Caller & Appointment Setter
I made outbound calls to introduce prospects to the company’s health insurance offerings. I delivered
comprehensive service presentations and maintained communication with existing account holders to
ensure business retention and revenue growth, I mentored, supervised, and evaluated new agents on
product knowledge, sales, company policies, and procedures. I took calls from customers who were
interested in purchasing insurance as well as customers who had questions, I kept in personal contact with
the policyholders of every group policy that was sold, and I personally emailed premium reminders to
customers who were in danger of falling behind on their payments.
SCHOOL OF AMAZON FBA
Amazon Product Reseacher , LEAD GEN , Customer Service
October 2020- May 2021
fill the sales pipeline with qualified leads that have a higher likelihood of converting into paying
customers. Evaluating the suitability of leads by assessing their needs, budget, decision-making
authority, and readiness to make a purchase. Building and maintaining relationships with leads over
time by providing relevant and valuable information through content marketing, email campaigns,
webinars, and other nurturing tactics. Keeping accurate records of lead interactions and updating
customer relationship management (CRM) systems with relevant information to track lead progress.
Collaborating with marketing teams to develop content and messaging that resonates with target
audiences and encourages lead engagement.
EDUCATION
St. Louise De Marillac College
Associating in Commercial Science ( Deans lister )
Annunciation College
Bachelor of Science in Accountancy (Honours)
Culasi National High School
Secondry level MArch 1998
TRAININGS COURSES ATTENDED
SMM Freelance Academy
*Virtual Assistant *Social Media Management *Algorithm, Content Creation *Basic Video Editing *Lead
Generation & SEO * WordPress & FB Ads
Pro VA Trainings
*Real Estate Virtual Assistant *Photo Editing for Real Estate Brochures *Real Estate Marketing
*Appointment Setting*Cold Calling*Rental Property Online Management
Bookkeeping Solutions by ABPG
Bookkeeping with Quickbooks Online
YOUR VA BUDDY
*Extensive Keyword Research *SEO Content Writing *Product Listing
THE VA BAR
Masterclass Social Media Marketing, Basic Graphic Design, Email Marketing , LEAD Generation Specialist ,
Administrative Task
CHARACTER REFERENCES
Ahnaf Mahbub
Position : CEO
JP Wisdom
Position : Owner
John Jynell Motilla
Position: Store Manager
Princess Yuan Mae E. Valencia
Contact Number :-
I hereby declare that all informations stated in this CV are all valid and true.
GIRLY G. SOLANO
Applicant
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