Girlie De Leon

GIRLIE AGUSTIN DE LEON Current Address: Ph.4 Pkg 3 Blk 11 Lot 5 Bagong Silang Caloocan City Cell phone no.: - E-mail Address:-****************************************************************************************** EMPLOYMENT RECORD : 1. General Virtual Assistant From September 2019 to June 2020 Company: Big Boy Funding 1 Chisholm Trail Road Round Rock, Texas JOB DESCRIPTION: • • • • • Providing excellent support to the company. Handling Phone system of the Company (Ring Central and Phone Burner) Conduct Training for proper use of Phone System for new Sales Agent from US and for new Appointment setter. Overseeing the incoming leads from Website, Facebook and Instagram and distribute it to the Appointment Setter. Provide Daily, Weekly and Monthly Report to the Owner and Sales Manager for the status of leads and number of calls made of each Agent. 2. Appointment Setter From April 2018 to July 2019 Company: Grandteton Professionals 261 S. Main Street, #335 Newton CT 06470 JOB DESCRIPTION: • • • Providing excellent customer service experienced. Managing CRM. Make sure to call every client on the list. And to update it with proper notes and status of clients files. Call the client and arrange appointment to our Manager and update it on our Google calendar. 3. Technical Support Representative From May 2016 to January 2018 Company: Teleperformace Phils. SM Fairview, Quezon City JOB DESCRIPTION: • • • Providing excellent customer service experienced. Trouble shooting remotely the customer’s modem/tv receiver or providing the step by step procedure on how to resolved technical issue on their modem. Creating a trouble ticket as a reference if need to dispatch a technician. 4. Customer Service Representative/Sales Representative From May 2015 to April 2016 OMNIGLOBE INTERNATIONAL 8F E-Commerce Bldg. Plaza Bagumbayan Libis Quezon City JOB DESCRIPTION: • • • Providing excellent customer service experienced. Providing answer to the reason of every call of our customer. Assisting in placing an order. • • Solving some errors in their order. Assuring that every customer is satisfied with the service we provided. 5. Office Secretary/Personal Secretary From November 2004 to July 2013 Sister’s Freight Services (formerly Bonanza Forwarders Inc.) Manila Address: #865 Kagitingan Ext., Tondo, Manila Business Address: Tibagan, Bustos, Bulacan Phils. JOB DESCRIPTION: • • • • • • • • • • • • • Know the basic facts about the company, its business as well vision and its mission. Handles some shipment of various customers. Locating and checking the shipment status. Knows the basic accounting. Bank Transaction o Check Preparation for various payables. o Make deposit and widrawal in forms of cash or checks. Responsible in doing the billing report for various customers. Doing different kinds of forms as needed. Computation of payroll. Budget and Record the daily expenses. Maintained and filed important papers. Transact with the Broker for our Insurances(Life and Car Insurance) o Renewal of Policies o Filing of claims o Make follow up Received, Record and Inventory stocks such as battery, tires, oil, lubrications and other spare parts. Collections of payments in forms of cash and checks. Doing personal things for my boss’s families. SKILLS : • • • Computer Literate a. Microsoft Word b. Microsoft Excel c. Basic Microsoft Presentation d. Net Surfing e. Using softphone Hard Working and Trustworthy Fast Learner and Flexible EDUCATIONAL ATTAINMENT : College : Asian College of Science And Technology Baliuag Bulacan, Phils. June 2002 – May 2004 : Two Year Computer Science and Information Technology Secondary : Bulacan Agricultural State College Pinaod San Ildefonso Bulacan, Phils. June 1998 – April 2002 Preliminary : Umpucan Elementary School Umpucan San Ildefonso Bulacan 3rd Honorable Mentioned June 1992 – March 1998 Course CHARACTER REFERENCES: Cherryl Love Capistrano Operation Manager Big Boy Funding Cellphone No.:- Alvin Gonzales Appointment Setter Big Boy Funding Cellphone No.:- Ma. Katrina Yusay Freelancer Cellphone No.:- PERSONAL INFORMATION: Age Gender Height Weight Father’s Name Occupation Mother’s Name Occupation : : : : : : : : 34 Female 5’2 120 lbs Rodrigo De Leon None Felicita De Leon Sewer I hereby certify that the above information is true and correct to the best of my knowledge and ability. GIRLIE A. DE LEON Applicant