Giovanni Boerstra

GIOVANNI BOERSTRA ALL-ROUND SERVICE, SUPPORT AND PARTY PROVIDER Executive Summary I am a 30-year-old Dutch digital nomad. Most efficient in fields involving communication and computers. I also dabble in webdesign (board)games and philosophy. My Education History FONTYS (QUIT) HBO, MEDIA DESIGN 2013 - 2013 Areas of Expertise NHTV(QUIT) - HBO, INDIE GAME DEVELOPMENT,- Wordpress HTML & CSS Computer Forklift Driving PLEINCOLLEGE ECKART (COMPLETED) HAVO- PROFESSIONAL GOOGLE WORKSPACE ADMINISTRATOR CERTIFICATION My Work Experience CUSTOMER SUPPORT AGENT -Concentrix - Facebook Marketing | 2022 -2023 Advising on marketing strategies and fixing settings For private individuals and companies FREELANCE TRANSLATION & CUSTOMER SUPPORT Contact Details Mobile: - Address: Abtshof 1, Bergeijk, The Netherlands Email:- Fanatee Games | 2019 - Current Translation and proofreading Dutch & English customer service Managing Socials TECHNICAL CUSTOMER SUPPORT Telus International - Google Workspace | 2021 - 2022 IT infrastructure solutions Teaching how to use the platform For private individuals and companies PLASTIC MACHINING & 2D/3D TECHNICAL DRAWER HQ-Pack | 2018 Convert technical drawings to digital 2d/3d Programming the machine for processing Stockroom work with the forklifttruck CUSTOMER SUPPORT AGENT Bol.com | 2017 - 2018 Answer questions and resolve problems on phone, email and chat Listen and respond to customers’ needs and concerns, Handle returns and complaints Hobbies and Interests - Sculpting and Miniature Painting (Board)Games Blockchain Technology Rock Music Urban Exploring BARMAN Het Raadhuis | 2016 Serving and preparing drinks Mixing cocktails and shots Organising events General cleaning of the bar and surroundings CUSTOMER SUPPORT AGENT KPN / Edutel| 2015 - 2016 Answer questions and resolve problems on phone email and chat Listen and respond to customers’ needs and concerns, Handle returns and complaints Sales conform to the needs of the customer ENTERTAINER Fantasia Animacion| 2015 / 2016 Organising activities for children and adults Performing in musicals PROMOTER / BARMAN Double Dutch Mallorca | 2014 Preparing and serving drinks/food Cleaning the bar and surroundings Promoting the bar - “ I'm in love with cities I've never been to and people I've never met.” JOHN GREEN