Operations and Scheduling Specialist with 9+ years of international experience across Europe and Latin America, supporting high-growth teams in fast-paced, high-volume environments.
My core focus is making operations run smoothly, from managing scheduling for 30+ field technicians to resolving high-volume incidents using SAP CRM and improving workflow efficiency.
I’ve also been selected as an internal trainer, onboarding and mentoring team members across English, Spanish, and Italian, helping teams ramp up faster and maintain performance standards.
What I bring:
- Strong operational mindset with attention to detail
Ability to work cross-functionally in remote global teams
Multilingual communication (EN/ES/IT)
Focused on supporting global teams and remote-first environments.
If you're building or scaling operations and need someone who can bring structure, reliability, and efficiency — I’d be happy to explore how I can support your team.