Ginikachukwu Thelma Odozor

I am a versatile and detail-oriented professional with strong experience across Administrative support, Customer service, Data entry, Sales, and Lead generation. My background has equipped me with the skills needed to thrive in fast-paced, customer-focused environments while managing tasks efficiently and accurately.

As an Administrative Assistant, I’ve handled a wide range of office and organizational duties scheduling meetings, managing calendars, handling emails, creating reports, and supporting day-to-day operations. I’m highly organized and skilled in using tools like Microsoft Office, Google Workspace, and task management platforms to keep operations running smoothly.

In Customer Service and Support, I have delivered prompt, empathetic, and solution-driven service across phone, email, and live chat. I’m known for turning unhappy customers into loyal ones by listening carefully, resolving issues quickly, and ensuring a positive overall experience. I consistently maintain professionalism and clarity in all communications, even under pressure.

My Data Entry experience includes accurate and timely input of large volumes of data into spreadsheets, databases, and CRM systems. I am meticulous with detail and committed to maintaining data integrity while meeting tight deadlines. I am proficient in tools such as Excel, Google Sheets, and database platforms like INVEX or Zoho.

In Sales and Lead Generation, I’ve successfully identified, qualified, and nurtured leads through outreach campaigns, cold emails, and follow-ups. I have used platforms like LinkedIn, Apollo.io, Lemlist, and CRM systems to generate interest and book appointments for service-based businesses. I’m results-driven and enjoy building relationships that lead to conversions.

Across all roles, I bring a strong work ethic, excellent communication skills, and a willingness to learn and adapt. Whether working independently or with a team, I remain focused on delivering value, meeting goals, and ensuring a seamless experience for clients and colleagues alike.

I’m now seeking a remote role where I can apply these skills to support a dynamic team and continue growing professionally.